Principal, Specialist Solution Engineer

Salesforce
Bengaluru
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 15+ yearsSkills: ["Presentation","Communication","Storytelling","Problem-solving","Collaboration"]

Serve as a trusted advisor to Salesforce’s most strategic customers, combining deep industry knowledge with technical expertise to design end-to-end solution engagements. Lead discovery with executive stakeholders, create and deliver demos and solution concepts aligned to Salesforce Service Cloud, and guide pilots/PoCs. Articulate Service Cloud differentiation, support pipeline generation through workshops and RFP responses, and collaborate with product and engineering while mentoring junior SEs.

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FursaFursa
Salesforce
Salesforce
2 days ago

Principal, Specialist Solution Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Serve as a trusted advisor to Salesforce’s most strategic customers, combining deep industry knowledge with technical expertise to design end-to-end solution engagements. Lead discovery with executive stakeholders, create and deliver demos and solution concepts aligned to Salesforce Service Cloud, and guide pilots/PoCs. Articulate Service Cloud differentiation, support pipeline generation through workshops and RFP responses, and collaborate with product and engineering while mentoring junior SEs.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Partner with Account Executives and cross-functional teams to drive end-to-end solution engagements.
  • •Lead discovery sessions with customer executives and stakeholders to understand business needs and priorities.
  • •Design and deliver presentations, demos, and solution concepts aligned to Salesforce Service Cloud capabilities.
  • •Lead pilots and Proof of Concepts (PoCs), providing technical guidance and ensuring successful outcomes.
  • •Support pipeline generation with solution workshops, proposals, and RFP responses, while mentoring junior SEs.

Key Requirements

  • •15+ years in solutions engineering, enterprise software consulting, or digital transformation roles (SaaS/cloud preferred).
  • •Strong presentation, communication, and storytelling skills to simplify complexity for diverse audiences.
  • •Proven experience navigating multi-stakeholder enterprise buying cycles across CxO, IT, and line-of-business leaders.
  • •Customer-first problem-solving and solution design capabilities.
  • •Interest in AI, data, and automation and their impact on the future of work.
Experience:15+ years
Skills:PresentationCommunicationStorytellingProblem-solvingCollaboration
Languages:English
Tech Stack:Salesforce Service CloudSalesforce ecosystemAIDataAutomationPoCs

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor