Partnerships Account Manager

Sierra
San Francisco
Workplace: OnsiteFull timeUSD 170,000 - 220,000 annuallyFunction: Customer Success & Account ManagementExperience: 6+ yearsSkills: ["Cross-functional collaboration","Organizational skills","Communication","Analytical thinking","Project management"]

Own partner activation at scale by driving onboarding, enablement, certification, governance, and operational support for product, strategic, and channel partners. Build and continuously improve partner-facing systems and playbooks, coordinate cross-functional execution across Product, Engineering, Sales, Solutions Engineering, and more, and plan recurring partner engagement (QBRs, webinars, events). Use reporting and data to track activation, engagement, and partner-influenced revenue while improving how partnerships launch and grow.

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FursaFursa
Sierra
Sierra
2 weeks ago

Partnerships Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 minutes agoStatus: Live

Job Summary

Own partner activation at scale by driving onboarding, enablement, certification, governance, and operational support for product, strategic, and channel partners. Build and continuously improve partner-facing systems and playbooks, coordinate cross-functional execution across Product, Engineering, Sales, Solutions Engineering, and more, and plan recurring partner engagement (QBRs, webinars, events). Use reporting and data to track activation, engagement, and partner-influenced revenue while improving how partnerships launch and grow.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Drive partner activation through onboarding, enablement, certification, governance, and operational support programs.
  • •Build and continuously improve partner-facing systems, playbooks, processes, and resources for the partnership ecosystem.
  • •Coordinate cross-functional execution across Product, Engineering, Sales, Solutions Engineering, Customer Success, Marketing, Legal, GTM Operations, and Partnerships.
  • •Plan and execute partner engagement and governance, including enablement sessions, webinars, QBRs, executive business reviews, and partner events.
  • •Build reporting and use data to improve partnership health, tracking activation, engagement, pipeline contribution, and partner-influenced revenue.

Pay and Benefits

Salary: USD 170,000 - 220,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kParental LeavePaid Leave

Key Requirements

  • •6+ years of experience in partnership management, partner programs, partner success, ecosystem operations, program management, or a related function within an enterprise SaaS company.
  • •Experience launching, activating, and scaling strategic partnerships, including partner onboarding, enablement, certification, joint GTM execution, and ongoing partner success.
  • •Strong cross-functional operator who can influence Product, Engineering, GTM, Customer Success, Marketing, Legal, and external partners without direct authority.
  • •Comfortable with APIs, integrations, and technical product concepts, collaborating closely with technical teams.
  • •Fluent with modern AI tools and workflows and able to turn strategy into repeatable execution.
Experience:6+ yearsEnterprise SaaSPartnershipsAICloud ecosystems
Skills:Cross-functional collaborationOrganizational skillsCommunicationAnalytical thinkingProject management
Tech Stack:APIsIntegrationsAI toolsAI workflowsPRMCRMAWSGoogle CloudMicrosoftSalesforceServiceNowStripeTwilioSnowflakeDatabricks

Company Brief

Sierra
Develops advanced AI agents and tools focused on building autonomous, generalist machine learning systems to assist developers and enterprises in automating complex workflows, decision-making, and application-level tasks.
Industry: AI & Machine Learning
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