Senior Sales Associate

Tapestry
Anywhere
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer service","Communication","Teamwork","Professionalism","Adaptability"]

Drive sales, productivity, and customer service goals on the store floor by using Coach selling skills and service training. Represent the Coach brand as a brand ambassador, model sales behaviors from company programs, and support omni-channel and virtual selling. Meet personal sales and productivity targets, assist multiple customers at once, anticipate needs, and participate in team culture and initiatives to exceed customer expectations.

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Tapestry
Tapestry
1 day ago

Senior Sales Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 minutes agoStatus: Live

Job Summary

Drive sales, productivity, and customer service goals on the store floor by using Coach selling skills and service training. Represent the Coach brand as a brand ambassador, model sales behaviors from company programs, and support omni-channel and virtual selling. Meet personal sales and productivity targets, assist multiple customers at once, anticipate needs, and participate in team culture and initiatives to exceed customer expectations.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Contribute to achieving store goals in sales, productivity, and service by using Coach selling skills and service training.
  • •Meet personal sales and productivity goals while consistently achieving sales targets.
  • •Behave as a brand ambassador and model company-trained sales behaviors, including omni-channel sales and virtual selling services.
  • •Provide high-energy, customer-first service by anticipating and meeting customer needs according to Coach Experience standards.
  • •Support team performance and initiatives by encouraging a culture where everyone can show up as themselves and by owning and driving outstanding customer service.

Key Requirements

  • •Previous management experience in a luxury retail service environment preferable; a combination of education and experience will be considered.
  • •Current knowledge of fashion trends and marketplace competition.
  • •Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Ability to communicate effectively with customers and team (oral and written) and work on the sales floor, including moderate stockroom lifting and store climbing.
  • •Strong English language proficiency and flexibility to work weekends and public holidays, plus interest in live stream shopping, product demonstrations, and social video content.
Experience:Luxury retail
Skills:Customer serviceCommunicationTeamworkProfessionalismAdaptability
Languages:English
Tech Stack:POSIPadLaptopMobile POSOmni-channel salesVirtual sellingLive stream shoppingSocial mediaShort videosSocial selling teamWalkie-talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor