Revenue Cycle Customer Success

Candid Health
San Francisco, New York, Denver
Workplace: OnsiteFull timeUSD 95,000 - 145,000 annuallyFunction: Customer Success & Account ManagementSkills: ["Communication","Problem-solving"]

The Revenue Cycle Customer Success role focuses on engaging with current and prospective healthcare customers to understand their pain points, own significant business outcomes, and drive key metrics. You’ll help scale operations, communicate clearly, and contribute to shaping a high-impact culture within a revenue-cycle automation company backed by data science and ML.

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FursaFursa
Candid Health
Candid Health
6 years ago

Revenue Cycle Customer Success

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

The Revenue Cycle Customer Success role focuses on engaging with current and prospective healthcare customers to understand their pain points, own significant business outcomes, and drive key metrics. You’ll help scale operations, communicate clearly, and contribute to shaping a high-impact culture within a revenue-cycle automation company backed by data science and ML.
Location: San Francisco, New York, Denver
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Interact closely with current and prospective customers to understand their biggest pain points and design ways to address them.
  • •Own significant business outcomes and be responsible for driving key metrics for the company.
  • •Drive and shape company culture by contributing to the work environment and processes.
  • •Collaborate with product and operations teams to identify and address revenue-cycle needs and improvements.
  • •Represent the customer perspective to inform product features and process improvements.

Pay and Benefits

Salary: USD 95,000 - 145,000 annually

Key Requirements

  • •Experience in revenue cycle management and healthcare operations.
  • •Track record of scaling processes and operations.
  • •Clear, concise communication skills (in writing and in-person).
  • •Ability to interact closely with current and prospective customers and understand their pain points.
  • •Ability to own significant business outcomes and drive key company metrics.
Experience:Healthcare
Skills:CommunicationProblem-solving
Tech Stack:Data scienceMachine learning

Eligibility

Visa:US citizen/visa only
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Candid Health
Candid Health is a virtual-first healthcare provider offering telehealth-based primary and urgent care services, connecting patients with clinicians for accessible preventive, chronic, and on-demand care while coordinating in-person services when needed.
Industry: Healthcare Providers
Website