2 months ago

Import & Export Manager, GSC

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Last checked: 1 hour agoStatus: Live

Job Summary

Lead import/export operations for the DSM-Firmenich global supply chain from Mumbai, ensuring compliant, efficient logistics, SAP workflow accuracy, and strong stakeholder collaboration to drive customer satisfaction and continuous process improvement.

Location: Mumbai

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Manager level

Key Responsibilities

•Ensure robust import & export process execution and proactively communicate status, risks, and mitigation plans to stakeholders.
•Ensure SAP transactions are executed accurately and timely to support business continuity and customer satisfaction.
•Instill and maintain a Zero Non-compliance culture with respect to 3rd party service providers such as Customs Brokers and Transport Service Providers. Compliance with respect to quality, safety, and business ethics standards.
•Develop, align, monitor, and enforce SLAs with internal and external stakeholders to deliver consistent customer experience.
•Instill and drive continuous process improvement mindset in the organization to deliver consistent customer experience and efficient and effective process execution.

Pay and Benefits

Perks:Learning BudgetHealth InsuranceDental

Key Requirements

•Bachelor’s Degree with an MBA in Shipping, Supply Chain, or Logistics
•More than 10 years of experience in international or cross-border logistics
•More than 5 years of people management experience (team of at least 5)
•Working knowledge of SAP Shipping & Transportation module and proficiency in Microsoft Office (Excel/VBA)
•Excellent written and verbal communication skills in English

Experience:10+ yearsLogisticsSupply chainInternational shippingCross-border

Education:Master's

Skills:CommunicationLeadershipStakeholder managementProblem-solvingTeamwork

Certifications:IATAIMDG

Languages:English

Tech Stack:SAPExcelVBA

Company Brief

DSM

Industry: Chemical Manufacturing

Website

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DSM