Teller

KeyCorp
United States
Workplace: OnsiteFull timeUSD 18 - 23.08 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Client service","Problem-solving","Integrity","Time management","Communication"]

Provide in-person customer service in a branch by welcoming clients, handling account transactions accurately, and assisting with servicing needs. Proactively identify and resolve client servicing issues, escalate when needed, and listen for financial wellness opportunities to transition clients to a banker. Support teller operations in compliance with audit, security, and cash handling procedures, including attending branch huddles and debriefs.

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FursaFursa
KeyCorp
KeyCorp
1 day ago

Teller

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Provide in-person customer service in a branch by welcoming clients, handling account transactions accurately, and assisting with servicing needs. Proactively identify and resolve client servicing issues, escalate when needed, and listen for financial wellness opportunities to transition clients to a banker. Support teller operations in compliance with audit, security, and cash handling procedures, including attending branch huddles and debriefs.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Perform accurate teller functions in an in-person branch setting, ensuring efficient, effective processing of transactions.
  • •Welcome clients and assist with account transactions and servicing needs.
  • •Proactively identify and resolve client servicing issues, escalating as needed.
  • •Listen for clues related to financial wellness needs and transition clients to a banker for deeper conversations.
  • •Follow compliance, audit, and security procedures, including balancing the cash drawer within guidelines and participating in required branch huddles and debriefs.

Pay and Benefits

Salary: USD 18 - 23.08 hourly

Key Requirements

  • •High school diploma, GED, or equivalent business experience (required).
  • •Experience in a client service role (required).
  • •Experienced in cash handling (required).
  • •General understanding of PC with Windows-based applications and a calculator (required).
  • •Notary License (preferred).
Experience:BankingFinancial servicesCustomer service
Education:High School
Skills:Client serviceProblem-solvingIntegrityTime managementCommunication
Licenses:Notary License
Tech Stack:WindowsPCCalculator

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn