Delivery Advisor, Dusseldorf (m/f/d)

Lucid Motors
Düsseldorf
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsExperience: 2+ yearsSkills: ["Communication","Empathy","Active listening","Storytelling","Customer relationship management"]

Delivery Advisor roles involve guiding customers through the ownership journey, coordinating vehicle deliveries, and providing a high-touch, sales-driven customer experience in a fast-paced automotive environment.

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Lucid Motors
Lucid Motors
3 months ago

Delivery Advisor, Dusseldorf (m/f/d)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Delivery Advisor roles involve guiding customers through the ownership journey, coordinating vehicle deliveries, and providing a high-touch, sales-driven customer experience in a fast-paced automotive environment.
Location: Düsseldorf
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations

Key Responsibilities

  • •Deliver an unparalleled customer experience you would personally want to have.
  • •Coach customers throughout the customer journey via phone, email, and chat.
  • •Perform deliveries in a personal, efficient, and inspirational way.
  • •Educate customers on the product and what to expect during their ownership experience.
  • •Collaborate with various teams, including Sales, Vehicle Registration, Order Operations, and Logistics.

Pay and Benefits

Equity and Bonus:Equity
Perks:MedicalDentalVisionLife InsuranceDisability InsurancePaid Leave401kEquity

Key Requirements

  • •2+ years of professional experience in sales, support, or other customer-facing role within the automotive industry.
  • •Excellent communication skills in German and English and B-level in French.
  • •Passion for a fast-paced, high-growth environment.
  • •Eye for detail and a precise and accurate worker.
  • •Strong storytelling, active listening, and customer relationship skills (empathy, communication, integrity, and high-quality question-asking)
Experience:2+ yearsAutomotiveLuxuryElectric vehicles
Skills:CommunicationEmpathyActive listeningStorytellingCustomer relationship management
Languages:GermanEnglishFrench
Tech Stack:SalesforceCRM

Company Brief

Lucid Motors
Designs, engineers, and manufactures luxury electric vehicles and related charging and energy solutions, focusing on high-performance, long-range EVs and advanced vehicle technology for premium consumers.
Industry: Electric Vehicles
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newark, California, United States
Founded: 2007
WebsiteLinkedIn