Key Account Manager

Stanley Black & Decker
Prague
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Collaboration","Relationship management","Problem-solving"]

Own end-to-end relationships with key customers, maintaining and expanding long-term business partnerships. Partner with marketing to plan promotional activities and customer materials, support pricing, and evaluate product and store performance using business statistics. Coordinate with cross-functional teams (customer service, fulfillment, credit & collection) to develop solutions that fit partner needs and consistently deliver KPIs.

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Stanley Black & Decker
Stanley Black & Decker
1 day ago

Key Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own end-to-end relationships with key customers, maintaining and expanding long-term business partnerships. Partner with marketing to plan promotional activities and customer materials, support pricing, and evaluate product and store performance using business statistics. Coordinate with cross-functional teams (customer service, fulfillment, credit & collection) to develop solutions that fit partner needs and consistently deliver KPIs.
Location: Prague
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Provide complete care for key customers and maintain/expand long-term relationships with business partners.
  • •Coordinate with marketing to prepare marketing activities and promotional materials for customers, and participate in product pricing.
  • •Review new products, monitor product presentations in stores, evaluate business statistics, and design solutions to expand the product range.
  • •Collaborate with teams including Customer Service, Customer Fulfillment, Credit & Collection, and Marketing.
  • •Develop solutions aligned with business partner needs and fulfill company KPIs.

Pay and Benefits

Perks:Annual BonusCompany CarMeal VouchersPension BenefitRemote WorkMultisport Card

Key Requirements

  • •Czech and English on a fluent level.
  • •Experience as a key account manager.
  • •Strong background in modern trade and ecommerce (plus).
Skills:CollaborationRelationship managementProblem-solving
Languages:CzechEnglish

Company Brief

Stanley Black & Decker
Designs and manufactures hand tools, power tools, storage products, and industrial equipment for professional, industrial, and consumer customers. The company also provides engineered fastening, security, and infrastructure solutions through a portfolio of well-known brands.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New Britain, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
Website