Associate Manager

Samsonite
Charlotte
Workplace: OnsiteFull timeFunction: OtherSkills: ["Communication","Leadership","Customer service","Coaching","Teamwork"]

Lead luxury retail experiences at TUMI SouthPark by driving personal sales, coaching teammates, and delivering world-class client service. Own performance against store KPIs, mentor staff, and ensure visual standards while fostering an entrepreneurial, customer-centric environment.

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FursaFursa
Samsonite
Samsonite
2 months ago

Associate Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead luxury retail experiences at TUMI SouthPark by driving personal sales, coaching teammates, and delivering world-class client service. Own performance against store KPIs, mentor staff, and ensure visual standards while fostering an entrepreneurial, customer-centric environment.
Location: Charlotte
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
  • •Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
  • •Take pride in work and strive for excellence.
  • •Take responsibility for performance and complete all assigned tasks and meet deadlines.
  • •Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.

Pay and Benefits

Perks:Pet InsuranceEmployee DiscountHealth InsuranceDentalVisionLife Insurance401k

Key Requirements

  • •Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
  • •Value a collaborative environment and have an openness to feedback.
  • •The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
  • •Have strong sales and client experience, preferably in the luxury market.
  • •Can demonstrate proven success in meeting sales goals and achieving KPI’s.
Experience:Luxury retailFashionTravelLuxury goods
Skills:CommunicationLeadershipCustomer serviceCoachingTeamwork
Languages:English

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn