Hostess (QA)

Power International Holding
Qatar
Full timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: high_schoolSkills: ["Resilience","Quality","Leadership","Agility","Guest relations","Organization","Communication","Problem-solving"]

Welcome and seat guests, manage reservations and walk-in waitlists, and ensure smooth dining flow by coordinating with servers and the kitchen. Maintain an organized, clean waiting area and provide warm guest assistance, including menu recommendations and special request handling. Accurately estimate wait times, process cash transactions for walk-ins, and resolve concerns professionally to support an exceptional customer dining experience.

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FursaFursa
Power International Holding
Power International Holding
2 days ago

Hostess (QA)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Welcome and seat guests, manage reservations and walk-in waitlists, and ensure smooth dining flow by coordinating with servers and the kitchen. Maintain an organized, clean waiting area and provide warm guest assistance, including menu recommendations and special request handling. Accurately estimate wait times, process cash transactions for walk-ins, and resolve concerns professionally to support an exceptional customer dining experience.
Location: Qatar
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Welcome guests and create a warm, friendly atmosphere as they arrive.
  • •Coordinate seating assignments based on reservations, walk-ins, and table availability.
  • •Maintain and manage a waitlist, estimate wait times accurately, and update guests on status.
  • •Manage reservations in a booking system, confirming bookings and accommodating special requests or changes.
  • •Coordinate with servers and kitchen staff to support smooth service flow, and handle cash transactions for walk-in guests when required.

Key Requirements

  • •Minimum 5 years working experience with 3 years relevant experience in a hostess/guest seating role.
  • •Strong interpersonal and communication skills to greet guests warmly and handle inquiries professionally.
  • •Excellent organizational skills to manage reservations, maintain waitlists, and coordinate seating efficiently during busy periods.
  • •Ability to manage reservations and booking systems, including confirming bookings and accommodating special requests or changes.
  • •Detail-oriented approach to estimate wait times accurately and maintain cleanliness and organization in the waiting area.
Experience:5+ years
Education:High School
Skills:ResilienceQualityLeadershipAgilityGuest relationsOrganizationCommunicationProblem-solving
Tech Stack:Reservation managementBooking systemAI

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website