Assistant Store Manager

Hermes
Kaohsiung
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Leadership","Communication","Coaching","Training","Customer service"]

As Assistant Store Manager, you will supervise staff, coach and train to achieve sales objectives, maintain Hermes service standards on the shop floor, identify sales opportunities, and support monthly performance reviews and CRM-driven client data capture. Collaborate with the Store Manager to implement boutique strategies, manage scheduling, and ensure policy compliance to deliver a premier Hermes experience.

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Hermes
Hermes
4 months ago

Assistant Store Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

As Assistant Store Manager, you will supervise staff, coach and train to achieve sales objectives, maintain Hermes service standards on the shop floor, identify sales opportunities, and support monthly performance reviews and CRM-driven client data capture. Collaborate with the Store Manager to implement boutique strategies, manage scheduling, and ensure policy compliance to deliver a premier Hermes experience.
Location: Kaohsiung
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Supervise and coach staff to achieve sales objectives and maintain high service standards.
  • •Maintain an active management presence on the sales floor and model Hermes values.
  • •Identify and act on sales opportunities through weekly business reviews and collaboration with sales specialists.
  • •Lead monthly touch-base meetings and annual performance evaluations with leadership.
  • •Ensure CRM standards are followed and client data is captured accurately.

Key Requirements

  • •Daily supervision of staff with coaching, training, and assistance in achieving sales objectives.
  • •Demonstrates active management on the sales floor with exceptional service and embodies the Hermes spirit.
  • •Identifies sales opportunities by weekly review of business by profession and aligns with sales specialists' goals.
  • •Conducts monthly touch-base meetings and annual performance evaluations with the Store Manager/Managing Director.
Experience:RetailRetail managementCustomer service
Education:Bachelor's
Skills:LeadershipCommunicationCoachingTrainingCustomer service
Languages:English

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn