Product Consultant, Digital Solutions Consultant

Northern Trust
Chicago
Workplace: HybridFull timeUSD 88,900 - 151,100 annuallyFunction: Consulting & AdvisoryExperience: 6-10 yearsSkills: ["Project management","Problem-solving","Negotiation","Analytical thinking","Communication"]

Serve as a product implementation consultant for institutional trust and custody clients, prospects, investment managers, and internal partners. Analyze business requirements and determine implementation needs for custody, asset servicing, and trust products. Coordinate end-to-end onboarding and service setup, develop and monitor implementation plans, troubleshoot challenges, and deliver training—while maintaining documentation aligned to audit, compliance, and risk requirements.

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FursaFursa
Northern Trust
Northern Trust
1 day ago

Product Consultant, Digital Solutions Consultant

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Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a product implementation consultant for institutional trust and custody clients, prospects, investment managers, and internal partners. Analyze business requirements and determine implementation needs for custody, asset servicing, and trust products. Coordinate end-to-end onboarding and service setup, develop and monitor implementation plans, troubleshoot challenges, and deliver training—while maintaining documentation aligned to audit, compliance, and risk requirements.
Location: Chicago
Workplace: Hybrid
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Mid level

Key Responsibilities

  • •Assess business requirements with institutional trust and custody clients and prospects to determine product implementation needs.
  • •Partner with clients and internal stakeholders to develop and implement product and service solutions, including operational enhancements.
  • •Coordinate client onboarding and service setup as the primary liaison between clients and internal operational teams.
  • •Develop, communicate, and monitor implementation plans; resolve implementation challenges and mitigate risk.
  • •Provide implementation guidance and training (remote and onsite) and maintain required onboarding documentation for audit, compliance, and risk management.

Pay and Benefits

Salary: USD 88,900 - 151,100 annually
Perks:401kPensionHealth InsuranceDentalVisionPaid LeaveParental LeaveDisability InsuranceLife Insurance

Key Requirements

  • •6-10 years of experience in institutional trust, custody, asset servicing, product implementation, or client servicing.
  • •Strong knowledge of institutional trust, custody, and asset servicing products and services, including trust and custody operations and processing workflows.
  • •Proven ability to manage complex client implementations and drive projects to successful completion.
  • •Strong analytical, organizational, problem-solving, negotiation, and project management skills.
  • •Excellent verbal and written communication skills, with the ability to engage clients, investment managers, relationship managers, and internal stakeholders.
Experience:6-10 yearsInstitutional trustCustodyAsset servicingProduct implementationClient servicing
Skills:Project managementProblem-solvingNegotiationAnalytical thinkingCommunication
Tech Stack:Microsoft Office

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Northern Trust
Global financial services firm providing wealth management, asset servicing, asset management, and banking solutions to institutions, corporations, and affluent individuals, with a focus on custody, investment management, and technology-driven services.
Industry: Asset Management
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1889
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn