IT Support Representative

Live Nation Entertainment
New Jersey
Workplace: OnsitePart timeFunction: IT Support & HelpdeskSkills: ["Communication","Troubleshooting","Self-motivation","Independent reasoning","Attention to detail"]

Provide on-site IT support for Live Nation events and venues, troubleshooting issues for venue staff and escalating persistent problems to remote support teams. Serve as the onsite liaison, guide visiting IT service providers, and support tour production needs such as artist internet connectivity. Manage deployment, inventory, and maintenance of onsite equipment (including POS terminals), and help ensure day-of-show systems are ready using venue network knowledge and deployed technologies.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
2 months ago

IT Support Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide on-site IT support for Live Nation events and venues, troubleshooting issues for venue staff and escalating persistent problems to remote support teams. Serve as the onsite liaison, guide visiting IT service providers, and support tour production needs such as artist internet connectivity. Manage deployment, inventory, and maintenance of onsite equipment (including POS terminals), and help ensure day-of-show systems are ready using venue network knowledge and deployed technologies.
Location: New Jersey
Workplace: Onsite
Employment Type: Part time
Job Function: IT Support & Helpdesk

Key Responsibilities

  • •Provide on-site IT troubleshooting assistance to venue administrative, operations, and production staff.
  • •Identify, track, and help resolve persistent issues, ensuring venue technology problems are reported to remote support/service delivery teams with proper escalation.
  • •Act as an onsite liaison with remote IT support teams troubleshooting venue technology issues.
  • •Provide guided access for visiting IT service/support providers.
  • •Support tour production with artist internet connectivity and assist with day-of-show IT support, including point of sale and access control readiness, plus onsite equipment deployment, inventory, and maintenance.

Pay and Benefits

Perks:Fertility SupportConcert Tickets

Key Requirements

  • •Provide on-site IT troubleshooting support for venue administrative, operations, and production staff as needed.
  • •Identify, track, and help resolve persistent venue technology issues, escalating to remote support/service delivery teams via established procedures.
  • •Act as an onsite liaison with remote IT support while troubleshooting venue technology issues.
  • •Serve as the onsite contact and provide guided access for visiting IT service/support providers.
  • •Have in-depth knowledge of Apple iOS, MS Windows, and network technologies (preferred).
Skills:CommunicationTroubleshootingSelf-motivationIndependent reasoningAttention to detail
Licenses:Valid driver's license
Tech Stack:Apple iOSMS WindowsNetwork technologiesPOS terminalsPoint of saleAccess control

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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