Presales Service Architect (Remote Home, GB)

Atos
United Kingdom
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Facilitation","Workshop leadership","Stakeholder engagement","Risk assessment"]

Design and architect end-to-end managed service and service operating models for complex UK&I customer opportunities. Translate customer requirements into comprehensive transition, operations, governance, performance, and continual improvement service models while partnering across bid, delivery, commercial, finance, legal, and security teams. Lead customer discovery sessions and service design workshops, develop bid content and executive presentations, and support operational readiness through mobilisation, assurance, and improvement.

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Atos
Atos
12 hours ago

Presales Service Architect (Remote Home, GB)

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Last checked: 12 hours agoStatus: Live

Job Summary

Design and architect end-to-end managed service and service operating models for complex UK&I customer opportunities. Translate customer requirements into comprehensive transition, operations, governance, performance, and continual improvement service models while partnering across bid, delivery, commercial, finance, legal, and security teams. Lead customer discovery sessions and service design workshops, develop bid content and executive presentations, and support operational readiness through mobilisation, assurance, and improvement.
Location: United Kingdom
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Design end-to-end managed service solutions and future-state operating models.
  • •Define service management, support, governance, transition, and transformation approaches.
  • •Lead customer discovery sessions and service design workshops.
  • •Develop bid content, service narratives, proposals, and executive presentations.
  • •Collaborate with technical, delivery, commercial, finance, legal, and security teams to ensure solutions meet requirements and enable operational readiness.
Travel: Low travel

Pay and Benefits

Perks:Pension SchemePrivate MedicalIncome ProtectionLife AssurancePaid Leave

Key Requirements

  • •Proven experience designing complex end-to-end managed service and outsourcing solutions.
  • •Strong knowledge of ITIL principles and experience creating service operating models, governance frameworks, and service-level frameworks.
  • •Experience defining service transition, mobilisation, onboarding, knowledge transfer, and operational readiness approaches.
  • •Ability to support complex bids, including service costing, resource modelling, risk assessment, and proposal development.
  • •Strong communication skills for customer discovery sessions, workshops, and explaining complex service concepts to technical and executive audiences.
Experience:Managed servicesOutsourcingBid and pursuitDigital transformationCloudInfrastructure
Skills:CommunicationFacilitationWorkshop leadershipStakeholder engagementRisk assessment
Certifications:ITILTOGAFPRINCE2SIAMCOBITISO 20000ISO 27001Lean Six SigmaMSP
Tech Stack:ITILSIAMDevOpsAgile

Eligibility

Security Clearance:Security Clearance

Company Brief

Atos
Global digital services and consulting firm delivering cloud, cybersecurity, big data, digital workplace, and managed services to enterprise and public sector clients. Provides IT transformation, systems integration, and outsourcing solutions worldwide.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bezons, France
Founded: 1997
WebsiteLinkedIn