Sales Associate

Tapestry
South Korea
Workplace: OnsiteFull timeFunction: SalesExperience: 1+ yearsSkills: ["Customer service","Sales","Clienteling","Adaptability","Fast-paced work tolerance"]

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Build lasting client relationships through styling, product expertise, and fashion advice while meeting personal and store sales goals. Drive revenue with cross-selling, upselling, and tailored recommendations using mobile POS, clienteling tools, and social selling (including short-form video). Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and asset protection.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Associate

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Last checked: 3 hours agoStatus: Live

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Build lasting client relationships through styling, product expertise, and fashion advice while meeting personal and store sales goals. Drive revenue with cross-selling, upselling, and tailored recommendations using mobile POS, clienteling tools, and social selling (including short-form video). Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and asset protection.
Location: South Korea
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador by following Coach Guide to Style and Service standards.
  • •Build client relationships through personalized styling, product expertise, fashion advice, and follow-ups to close sales.
  • •Drive sales via cross-selling, upselling, and tailored recommendations; develop and execute personal sales plans to meet KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Support store operations including cash wrap, inventory processing, replenishment, visual merchandising, transaction processing (purchases/returns/exchanges/online pickups), and shipment receiving/stocking.

Key Requirements

  • •1+ years of sales experience, preferably in luxury retail, with knowledge of fashion trends and competitors.
  • •Experience operating POS systems and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Ability to work in a fast-paced retail environment, adapt selling techniques, and maintain strong customer engagement.
  • •Ability to work a flexible schedule, including nights, weekends, and peak/high-traffic retail days (including public holidays, as applicable).
  • •Strong English proficiency and comfort with luxury retail plus clienteling/data acquisition; social media savvy and experience with live-stream shopping/video demos are preferred.
Experience:1+ yearsLuxury retailRetail salesFashion retail
Skills:Customer serviceSalesClientelingAdaptabilityFast-paced work tolerance
Languages:English
Tech Stack:POSMobile POSIPadLaptopSocial mediaShort-form videoLive-stream shoppingClienteling toolsWalkie-talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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