Sutherland

2 months ago

Associate Manager - Application Development

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Oversee and improve application development and service delivery within a healthcare-focused IT environment. Lead reporting, data-driven strategy, and client/stakeholder communications; coach CSRs and ensure high-quality performance and customer satisfaction while guiding application changes as needed.

Location: Chennai

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Keep management updated: Relay vital information in the form of timely and accurate reports
•Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations
•Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction; provide coaching and feedback to CSRs
•Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations
•Take the lead: Monitor reports and make changes to the application as required by the program.

Key Requirements

•Minimum 5 years of experience in MUMPS programming
•US Healthcare Revenue Cycle experience is a huge plus
•Experience with Athena HPA or Athena or other Revenue Cycle software (Epic, Cerner) is required
•Experience with EDI is a huge plus
•Location: Chennai

Experience:5+ yearsHealthcareRevenue cycleIt services

Skills:MUMPSAthena HPAEDIEpicCerner

Languages:English

Tech Stack:MUMPSAthena HPAEpicCernerEDI

Company Brief

Sutherland

Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Pittsford (Rochester), NY, United States

Founded: 1986

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Sutherland

2 months ago

Associate Manager - Application Development

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Chennai

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Keep management updated: Relay vital information in the form of timely and accurate reports
•Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations
•Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction; provide coaching and feedback to CSRs
•Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations
•Take the lead: Monitor reports and make changes to the application as required by the program.

Key Requirements

•Minimum 5 years of experience in MUMPS programming
•US Healthcare Revenue Cycle experience is a huge plus
•Experience with Athena HPA or Athena or other Revenue Cycle software (Epic, Cerner) is required
•Experience with EDI is a huge plus
•Location: Chennai

Experience:5+ yearsHealthcareRevenue cycleIt services

Skills:MUMPSAthena HPAEDIEpicCerner

Languages:English

Tech Stack:MUMPSAthena HPAEpicCernerEDI

Company Brief

Sutherland

Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Pittsford (Rochester), NY, United States

Founded: 1986

Glassdoor: 3.5

Website LinkedIn Glassdoor