Atos

1 week ago

.NET Application Support Engineer (Glasgow, GB)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Provide 3rd line support for .NET applications by resolving incidents assigned via the Service Desk and addressing user-reported functionality, data, integration, and performance issues in line with SLA targets. Monitor ServiceNow during the rota, respond to application information requests, develop and implement fixes, and perform operational maintenance. Act as a subject matter expert, support new initiatives, and help hand over new or changed functionality from development, including client-site implementations/upgrades.

Location: Glasgow

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Product Management

Key Responsibilities

•Monitor the ServiceNow system for new calls via a rota (Monday–Friday, 08:00–18:00).
•Provide 3rd line application support by handling incidents assigned through the Service Desk and meeting SLA targets.
•Troubleshoot and resolve issues such as broken functionality, missing/incorrect data, integration/data passing problems, and performance issues.
•Respond to user information requests and guide users on how to perform activities within the application.
•Develop and implement fixes, perform operational maintenance for system performance and reliability, and act as an application SME while supporting new initiatives and handovers of changed functionality (including client-site implementations/upgrades).

Pay and Benefits

Perks:PensionPrivate MedicalIncome ProtectionLife AssurancePaid LeaveFlex Benefits

Key Requirements

•Proficiency in C# and ASP.NET.
•Experience with .NET Core.
•Familiarity with Entity Framework and SQL Server, including SQL scripting and SQL tools (e.g., SQL profiler).
•Knowledge of PowerShell and Windows Server.
•Eligibility for BPSS clearance by having lived and worked in the UK continuously for the past 3 years, and willingness to participate in an on-call rota for after-hours support as required.

Skills:CommunicationSubject matter expertiseTeam collaboration

Tech Stack:ServiceNowC#ASP.NET.NET CoreEntity FrameworkSQL ServerSQLSQL profilerPowerShellWindows Server

Eligibility

Security Clearance:BPSS

Company Brief

Atos

Global digital services and consulting firm delivering cloud, cybersecurity, big data, digital workplace, and managed services to enterprise and public sector clients. Provides IT transformation, systems integration, and outsourcing solutions worldwide.

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Bezons, France

Founded: 1997

Website LinkedIn

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Atos

1 week ago

.NET Application Support Engineer (Glasgow, GB)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Glasgow

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Product Management

Key Responsibilities

•Monitor the ServiceNow system for new calls via a rota (Monday–Friday, 08:00–18:00).
•Provide 3rd line application support by handling incidents assigned through the Service Desk and meeting SLA targets.
•Troubleshoot and resolve issues such as broken functionality, missing/incorrect data, integration/data passing problems, and performance issues.
•Respond to user information requests and guide users on how to perform activities within the application.
•Develop and implement fixes, perform operational maintenance for system performance and reliability, and act as an application SME while supporting new initiatives and handovers of changed functionality (including client-site implementations/upgrades).

Pay and Benefits

Perks:PensionPrivate MedicalIncome ProtectionLife AssurancePaid LeaveFlex Benefits

Key Requirements

•Proficiency in C# and ASP.NET.
•Experience with .NET Core.
•Familiarity with Entity Framework and SQL Server, including SQL scripting and SQL tools (e.g., SQL profiler).
•Knowledge of PowerShell and Windows Server.
•Eligibility for BPSS clearance by having lived and worked in the UK continuously for the past 3 years, and willingness to participate in an on-call rota for after-hours support as required.

Skills:CommunicationSubject matter expertiseTeam collaboration

Tech Stack:ServiceNowC#ASP.NET.NET CoreEntity FrameworkSQL ServerSQLSQL profilerPowerShellWindows Server

Eligibility

Security Clearance:BPSS

Company Brief

Atos

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Bezons, France

Founded: 1997

Website LinkedIn