NTT

3 months ago

Training Senior Associate

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Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Deliver monthly Language, Voice and Accent classroom training and support business needs through daily audits and floor activities. Track and report training effectiveness and project impact, interview new hires, and continuously engage with floor teams and trainees to identify improvement opportunities. Use strong communication, facilitation, and coaching skills to strengthen outcomes and ensure training stays aligned with business requests.

Location: Chennai

Workplace: Onsite

Employment Type: Full time

Job Function: Education & Training

Seniority: Mid level

Key Responsibilities

•Deliver monthly Language, Voice and Accent classroom training.
•Support business through daily audits and floor activities in collaboration with team and business requestors.
•Report and track training effectiveness and project effectiveness.
•Interview new hires as part of the training and onboarding process.
•Maintain regular touchpoints with floor teams and trainees to map improvements.

Key Requirements

•Excellent communication skills with strong voice and accent knowledge.
•Strong facilitation and training delivery skills.
•Coaching and feedback capability to improve trainee performance.
•Proficiency in MS Excel for reporting and tracking.
•Experience or interest in content development and instructional design (good-to-have).

Skills:Communication skillsFacilitation skillsCoachingFeedbackContent development

Tech Stack:MS Excel

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT