Training Senior Associate

NTT
Chennai
Workplace: OnsiteFull timeFunction: Education & TrainingSkills: ["Communication skills","Facilitation skills","Coaching","Feedback","Content development"]

Deliver monthly Language, Voice and Accent classroom training and support business needs through daily audits and floor activities. Track and report training effectiveness and project impact, interview new hires, and continuously engage with floor teams and trainees to identify improvement opportunities. Use strong communication, facilitation, and coaching skills to strengthen outcomes and ensure training stays aligned with business requests.

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FursaFursa
NTT
NTT
4 months ago

Training Senior Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Deliver monthly Language, Voice and Accent classroom training and support business needs through daily audits and floor activities. Track and report training effectiveness and project impact, interview new hires, and continuously engage with floor teams and trainees to identify improvement opportunities. Use strong communication, facilitation, and coaching skills to strengthen outcomes and ensure training stays aligned with business requests.
Location: Chennai
Workplace: Onsite
Employment Type: Full time
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Deliver monthly Language, Voice and Accent classroom training.
  • •Support business through daily audits and floor activities in collaboration with team and business requestors.
  • •Report and track training effectiveness and project effectiveness.
  • •Interview new hires as part of the training and onboarding process.
  • •Maintain regular touchpoints with floor teams and trainees to map improvements.

Key Requirements

  • •Excellent communication skills with strong voice and accent knowledge.
  • •Strong facilitation and training delivery skills.
  • •Coaching and feedback capability to improve trainee performance.
  • •Proficiency in MS Excel for reporting and tracking.
  • •Experience or interest in content development and instructional design (good-to-have).
Skills:Communication skillsFacilitation skillsCoachingFeedbackContent development
Tech Stack:MS Excel

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn