Store Manager

Tapestry
Hamburg
Workplace: OnsiteFull timeEUR 45,000 - 68,000 annuallyFunction: Business OperationsExperience: 1-6 yearsSkills: ["Leadership","Customer focus","Communication","Interpersonal skills","Drive for results"]

Lead store performance by driving sales, profitability, productivity, and daily operations in a fast-paced retail environment. Create an inclusive, service-first culture through clienteling and exceptional customer experiences, while coaching and developing a high-performing team. Manage inventory, payroll, loss prevention, merchandising standards, and staffing schedules aligned to business needs. Recruit, onboard, and retain talent, resolve customer concerns with empathy, and represent the Coach brand in the local community.

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Tapestry
Tapestry
13 hours ago

Store Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead store performance by driving sales, profitability, productivity, and daily operations in a fast-paced retail environment. Create an inclusive, service-first culture through clienteling and exceptional customer experiences, while coaching and developing a high-performing team. Manage inventory, payroll, loss prevention, merchandising standards, and staffing schedules aligned to business needs. Recruit, onboard, and retain talent, resolve customer concerns with empathy, and represent the Coach brand in the local community.
Location: Hamburg
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Drive sales, profitability, and productivity across all store channels.
  • •Execute strategic business plans and respond to evolving customer needs and local market trends.
  • •Champion a service-first culture through personalized clienteling and service excellence.
  • •Inspire, coach, and develop a diverse, high-performing team; set goals, provide feedback, and celebrate results.
  • •Oversee daily operations including inventory management, payroll, loss prevention, merchandising standards, and staffing/scheduling.

Pay and Benefits

Salary: EUR 45,000 - 68,000 annually
Perks:Employee DiscountSocial EventsIncentive ProgrammeVolunteering Day

Key Requirements

  • •1–6 years of leadership experience in retail or service industries; luxury or fashion background is a plus.
  • •Passion for leading people and building strong, motivated teams.
  • •Commitment to delivering best-in-class customer experiences aligned with Coach’s heritage and values.
  • •Strong business acumen with results and operational excellence focus.
  • •Proficiency in Microsoft Office and experience with retail systems for labor management, inventory, and sales reporting; strong English proficiency (for EU).
Experience:1-6 yearsRetailLuxuryFashionService industry
Skills:LeadershipCustomer focusCommunicationInterpersonal skillsDrive for results
Languages:English
Tech Stack:Microsoft OfficeLabor managementInventory managementSales reporting toolsRetail systems

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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