Advanced Field Service Engineer

Honeywell
Austin
Workplace: RemoteFull timeUSD 88,500 - 110,750 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 7+ yearsEducation: bachelorsSkills: ["Customer satisfaction","Written communication","Verbal communication","Stakeholder communication","Independent work"]

Drive remote and on-site installation, servicing, and repair of complex building automation and security-related systems. Lead and manage technical projects, diagnose/troubleshoot issues to minimize downtime, and implement/configure solutions to customer requirements. Create technical documentation and deliver customer training and presentations, while using service-trend analysis and root-cause investigations to drive continuous improvement across field service processes.

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FursaFursa
Honeywell
Honeywell
5 days ago

Advanced Field Service Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Drive remote and on-site installation, servicing, and repair of complex building automation and security-related systems. Lead and manage technical projects, diagnose/troubleshoot issues to minimize downtime, and implement/configure solutions to customer requirements. Create technical documentation and deliver customer training and presentations, while using service-trend analysis and root-cause investigations to drive continuous improvement across field service processes.
Location: Austin
Workplace: Remote
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Lead and manage technical projects to ensure successful execution, delivery, and customer satisfaction.
  • •Diagnose, troubleshoot, and resolve complex technical issues to minimize system downtime and operational impact.
  • •Implement, configure, and deploy Honeywell solutions according to customer requirements and best practices.
  • •Develop technical documentation and deliver training and technical presentations to customers, end users, and field technicians.
  • •Perform on-site and remote installation, commissioning, system integration, and lifecycle support including maintenance and repairs.
Travel: Extensive travel

Pay and Benefits

Salary: USD 88,500 - 110,750 annually
Perks:Health InsuranceDentalVisionLife Insurance401kPaid LeaveParental LeavePaid HolidaysDisability

Key Requirements

  • •7+ years of technical installation, integration, and field service experience supporting electronic security, access control, alarm monitoring, or related systems.
  • •7+ years of customer service experience providing technical support, issue resolution, and client relationship management to maintain high customer satisfaction.
  • •7+ years of experience preparing technical documentation, service reports, and customer communications with strong written and verbal communication skills.
  • •Demonstrated ability to obtain and maintain a U.S. Government Security Clearance or currently possess an active clearance.
  • •Ability to participate in a 24/7 on-call support rotation and travel domestically and internationally up to 75%.
Experience:7+ yearsElectronic securityAccess controlAlarm monitoringEnterprise ITBuilding automationIndustrial automation
Education:Bachelor's in Information Technology, Computer Science, Engineering, or a related field
Skills:Customer satisfactionWritten communicationVerbal communicationStakeholder communicationIndependent work
Tech Stack:LinuxWindows ServerMicrosoft SQL Server

Eligibility

Nationality:US National
Security Clearance:U.S. Government Security Clearance

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
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Glassdoor: 3.8
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