Associate, Account Management

Delivery Hero
Philippines
Workplace: OnsiteFull timePHP 30,000 - 32,000 monthlyFunction: SalesExperience: 2-3 yearsEducation: bachelorsSkills: ["Communication","Negotiation","Interpersonal","Team player","Self-motivated"]

The Associate, Account Management will manage relationships with partner restaurants, renegotiate contract terms, drive online conversions through backlinks or splash pages, and streamline the aftersales process. You’ll recruit top local restaurants for the corporate menu booklet, monitor order evolution and customer experience, and secure exclusive deals while maintaining high partner satisfaction in Metro Manila.

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Delivery Hero
Delivery Hero
5 months ago

Associate, Account Management

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 10 months ago

Job Summary

The Associate, Account Management will manage relationships with partner restaurants, renegotiate contract terms, drive online conversions through backlinks or splash pages, and streamline the aftersales process. You’ll recruit top local restaurants for the corporate menu booklet, monitor order evolution and customer experience, and secure exclusive deals while maintaining high partner satisfaction in Metro Manila.
Location: Philippines
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Manage and enhance the work relationship with the partner restaurant chains through regular, personal contact with the restaurant manager
  • •Renegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basis
  • •Convince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional orders
  • •Design and improve the aftersales process by streamlining the operations and the CRM system
  • •Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration

Pay and Benefits

Salary: PHP 30,000 - 32,000 monthly

Key Requirements

  • •Bachelor’s degree graduate
  • •1-3 years lead or account management experience in the food and beverages industry
  • •Great interpersonal and communication skills, strong negotiation skills
  • •Desire to contact the best local restaurants and chains; you thrive at convincing people
  • •Endurance and perseverance in follow up on partner restaurants
Experience:2-3 yearsFood & beveragesRestaurants
Education:Bachelor's
Skills:CommunicationNegotiationInterpersonalTeam playerSelf-motivated
Languages:EnglishFilipino

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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