Atlassian

1 month ago

Design Manager - JSM

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Lead and coach a dispersed design team across India and Australia to shape AI-enabled IT services and Atlassian’s broader interface experiences. Set vision for IT Services within Service Collection, partner with product, engineering, research, and content design to ship high-quality, scalable designs, while driving measurable business impact and fostering inclusive, async collaboration across time zones.

Location: Bengaluru

Workplace: Hybrid

Employment Type: Full time

Job Function: Design (Product/UX/UI/Visual)

Seniority: Manager level

Key Responsibilities

•Set a clear design vision for IT Services within Service Collection, and break it down into pieces your team can ship.
•Partner with leadership and partner teams to shape AI features across Rovo and JSM, from helpseeker experiences to the way agents do their work.
•Work alongside Designers, Engineers, Product Managers, Content Designers, Researchers, Marketers, and Analysts to ship thoughtful, high quality work.
•Recruit, mentor, and grow a diverse design team across geographies, with a high bar for craft.
•Build inclusive rituals and strong written communication habits so the team can do their best work, wherever they are.

Key Requirements

•Five plus years managing designers, leading the work itself, shaping quality, and coaching designers through hard product problems.
•Strong craft sensibility. You know what great design looks like and can show it. A design leader first, people manager second.
•You have personally led your team through the shift to AI. You know the tools, you have changed how the team works because of them, and you have driven that change yourself, not simply observed it.
•A genuine curiosity for AI and how it changes the practice of design. You are comfortable with the speed, ambiguity, and constant learning that comes with it, and you help others build the same habit.
•Experience leading platform or complex conceptual work, ideally in SaaS or enterprise software.

Experience:5+ yearsSaaSEnterprise softwareAI

Skills:LeadershipCommunicationMentoringCollaborationStrategic thinking

Tech Stack:AI

Company Brief

Atlassian

Atlassian develops collaboration and workflow software—Jira, Confluence, Trello, Loom and more—used by teams for project management, software development, and IT service management across enterprises worldwide.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Sydney, Australia

Founded: 2002

Glassdoor: 3.1

Website LinkedIn Glassdoor

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Atlassian

1 month ago

Design Manager - JSM

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Hybrid

Employment Type: Full time

Job Function: Design (Product/UX/UI/Visual)

Seniority: Manager level

Key Responsibilities

•Set a clear design vision for IT Services within Service Collection, and break it down into pieces your team can ship.
•Partner with leadership and partner teams to shape AI features across Rovo and JSM, from helpseeker experiences to the way agents do their work.
•Work alongside Designers, Engineers, Product Managers, Content Designers, Researchers, Marketers, and Analysts to ship thoughtful, high quality work.
•Recruit, mentor, and grow a diverse design team across geographies, with a high bar for craft.
•Build inclusive rituals and strong written communication habits so the team can do their best work, wherever they are.

Key Requirements

•Five plus years managing designers, leading the work itself, shaping quality, and coaching designers through hard product problems.
•Strong craft sensibility. You know what great design looks like and can show it. A design leader first, people manager second.
•You have personally led your team through the shift to AI. You know the tools, you have changed how the team works because of them, and you have driven that change yourself, not simply observed it.
•A genuine curiosity for AI and how it changes the practice of design. You are comfortable with the speed, ambiguity, and constant learning that comes with it, and you help others build the same habit.
•Experience leading platform or complex conceptual work, ideally in SaaS or enterprise software.

Experience:5+ yearsSaaSEnterprise softwareAI

Skills:LeadershipCommunicationMentoringCollaborationStrategic thinking

Tech Stack:AI

Company Brief

Atlassian

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Sydney, Australia

Founded: 2002

Glassdoor: 3.1

Website LinkedIn Glassdoor