Guest Ambassador - Mystic Lake Amphitheater

Live Nation Entertainment
Minnesota
Workplace: OnsiteFull timeUSD 17.28 - 21.6 hourlyFunction: Administration & Executive AssistanceExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Problem-solving","Judgment","Teamwork","Diplomacy"]

Proactively interact with guests at Mystic Lake Amphitheater to provide venue information and assistance, ensuring an enjoyable experience. Communicate policies and procedures, answer questions about programs like upgrades and merchandise, help guests find seats, relocate, escort to meet & greets, and assist with lost items. Direct restroom and concessions lines, resolve complaints, report maintenance issues, support sustainability efforts, and assist during peak staffing times.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Live Nation Entertainment
Live Nation Entertainment
1 month ago

Guest Ambassador - Mystic Lake Amphitheater

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Proactively interact with guests at Mystic Lake Amphitheater to provide venue information and assistance, ensuring an enjoyable experience. Communicate policies and procedures, answer questions about programs like upgrades and merchandise, help guests find seats, relocate, escort to meet & greets, and assist with lost items. Direct restroom and concessions lines, resolve complaints, report maintenance issues, support sustainability efforts, and assist during peak staffing times.
Location: Minnesota
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Communicate venue information on policies and procedures as guests enter.
  • •Proactively assist guests and answer questions about common venue programs.
  • •Assist guests with seat finding/relocation, meet & greet escorting, and lost items.
  • •Direct restroom and concessions lines to reduce waiting time and check restrooms for line flow.
  • •Resolve guest complaints and report maintenance/cleaning issues; support sustainability and end-of-show venue closing tasks.

Pay and Benefits

Salary: USD 17.28 - 21.6 hourly

Key Requirements

  • •High school diploma or equivalent.
  • •At least 2 years in guest service and communications (preferred).
  • •Excellent verbal and interpersonal communication skills.
  • •Strong judgment, tact, and diplomacy.
  • •Ability to constantly walk, climb stairs, and lift/carry 25 lbs+.
Experience:2+ yearsCustomer service
Education:High School
Skills:CommunicationProblem-solvingJudgmentTeamworkDiplomacy

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor