Mastercard

4 weeks ago

Director, AI & Data Strategy Enterprise Engagement

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead development of an AI-driven intake and engagement platform that guides AI use case discovery, shaping user experiences and agent workflows. Collaborate with AI strategy, engineering, legal, and governance teams to deliver scalable, enterprise-grade guidance and automated workflows that accelerate AI initiatives across the business.

Location: Bogotá

Workplace: Onsite

Employment Type: Full time

Job Function: Strategy & Corporate Development

Seniority: Sr. Director level

Key Responsibilities

•Shape and improve the user experience of discovering, submitting, and refining AI use cases, ensuring clarity, usability, and adoption.
•Own key components of the AI-driven intake and engagement platform (e.g., user experience, agent workflows, decision logic, or context layers).
•Take a “do, then automate” approach to transition manual processes into scalable, agent-driven workflows.
•Partner with business units to understand real-world needs and translate them into intelligent guidance, decisioning logic, and user experiences.
•Collaborate with AI Strategy, Engineering, Legal and Governance teams to integrate enterprise platforms, governance requirements, and capabilities into unified experience.

Key Requirements

•Experience in user experience design & engagement or hands-on technical implementation of AI solutions (including agents and workflow integration).
•Ability to shape and own components of an AI-driven intake and engagement platform (e.g., UX, agent workflows, decision logic, context layers).
•Proven track record translating real-world business needs into intelligent guidance and user experiences.
•Strong ability to influence stakeholders across a matrixed organization without formal authority.
•Experience with APIs, low-code/no-code tools, or agent frameworks.

Experience:Enterprise AIAIData strategy

Skills:CommunicationInfluenceCollaborationStrategic thinkingAnalytical reasoning

Tech Stack:APIsAgent frameworksWorkflow automationLLMsLow-codeNo-code

Company Brief

Mastercard

Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Mastercard

4 weeks ago

Director, AI & Data Strategy Enterprise Engagement

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Bogotá

Workplace: Onsite

Employment Type: Full time

Job Function: Strategy & Corporate Development

Seniority: Sr. Director level

Key Responsibilities

•Shape and improve the user experience of discovering, submitting, and refining AI use cases, ensuring clarity, usability, and adoption.
•Own key components of the AI-driven intake and engagement platform (e.g., user experience, agent workflows, decision logic, or context layers).
•Take a “do, then automate” approach to transition manual processes into scalable, agent-driven workflows.
•Partner with business units to understand real-world needs and translate them into intelligent guidance, decisioning logic, and user experiences.
•Collaborate with AI Strategy, Engineering, Legal and Governance teams to integrate enterprise platforms, governance requirements, and capabilities into unified experience.

Key Requirements

•Experience in user experience design & engagement or hands-on technical implementation of AI solutions (including agents and workflow integration).
•Ability to shape and own components of an AI-driven intake and engagement platform (e.g., UX, agent workflows, decision logic, context layers).
•Proven track record translating real-world business needs into intelligent guidance and user experiences.
•Strong ability to influence stakeholders across a matrixed organization without formal authority.
•Experience with APIs, low-code/no-code tools, or agent frameworks.

Experience:Enterprise AIAIData strategy

Skills:CommunicationInfluenceCollaborationStrategic thinkingAnalytical reasoning

Tech Stack:APIsAgent frameworksWorkflow automationLLMsLow-codeNo-code

Company Brief

Mastercard

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor