Fleet Client Services & Billing Specialist II
AutoTrader.com
Cleveland, Pittsburgh, Columbus
Workplace: RemoteFull timeUSD 18.17 - 27.31 hourlyFunction: Customer Support (Service Desk)Experience: 3+ yearsEducation: high_schoolSkills: ["Communication","Organizational skills","Cross-functional collaboration","Problem-solving","Independence"]Support fleet maintenance operations by handling billing and end-to-end follow-up maintenance transaction lifecycles, maintaining accurate documentation in Cox Fleet systems, and providing responsive customer service for inbound/outbound calls. You’ll coordinate with Field Operations to schedule the right technicians, obtain customer approval for repairs, and proactively schedule preventative maintenance to drive repeat business. The role also focuses on improving dispatching and service scheduling capabilities.
