TTEC Digital

5 days ago

Native / Desktop Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Build a native Windows driver and desktop app that routes real-time audio as part of an AI-driven customer experience platform. You’ll own end-to-end functionality—from audio pipelines and DOM-driven “Computer Use” to event-bus streaming under a sub-300ms latency budget. Work in short sprint cycles with fail-fast development and tight timelines, shipping into thousands of enterprise deployments.

Location: Hyderabad

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Build Desktop Intercept: a native Windows driver and app that replaces audio in real time and (in later phases) reads the DOM to drive Computer Use.
•Develop the audio routing and user-space components, including the audio router, DOM scraper, and MCP server.
•Implement the desktop-to-cloud path onto the event bus (NATS-class, WebSocket) within a sub-300ms latency budget.
•Own high-efficiency event-driven distributed platform integration for voice/desktop/intelligence/AI capabilities.
•Drive startup-style delivery with 1-week sprints and Friday demos, demonstrating and shipping working ideas quickly.

Key Requirements

•8+ years systems / native development; shipped a Windows desktop agent at real scale (>10k seats) with audio.
•Strong C/C++ (mandatory) and strong Go for the service side (mandatory).
•Comfortable building and interacting with drivers, including virtual audio devices and WASAPI/Core Audio, plus kernel-adjacent hooks.
•Real-time audio pipeline experience under a sub-300ms budget, including buffering, resampling, drift, and glitch-free capture/playback.
•Experience with high-efficiency systems end-to-end (event-driven architecture, pub/sub, WebSocket streaming) and native-layer concurrency concepts (state, race conditions, locking).

Experience:8+ yearsNative developmentDistributed systemsAI CXCustomer experience

Skills:Self-starterDebuggingProblem-solvingAdaptabilityTeam collaboration

Tech Stack:WindowsWindows driverWASAPIVirtual audio devicesKernel-adjacent hooksCore AudioC/C++GoDOMMCP serverComputer UseNATSWebSocketEvent-driven architecturePub/subDistributed platformSub-300msMSIInstallerWinDbg

Company Brief

TTEC Digital

Provides digital customer experience consulting, technology and managed services, delivering CX platforms, automation, analytics, and design to help enterprises transform customer engagement across channels.

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Englewood, United States

Website LinkedIn

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TTEC Digital

5 days ago

Native / Desktop Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Hyderabad

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Build Desktop Intercept: a native Windows driver and app that replaces audio in real time and (in later phases) reads the DOM to drive Computer Use.
•Develop the audio routing and user-space components, including the audio router, DOM scraper, and MCP server.
•Implement the desktop-to-cloud path onto the event bus (NATS-class, WebSocket) within a sub-300ms latency budget.
•Own high-efficiency event-driven distributed platform integration for voice/desktop/intelligence/AI capabilities.
•Drive startup-style delivery with 1-week sprints and Friday demos, demonstrating and shipping working ideas quickly.

Key Requirements

•8+ years systems / native development; shipped a Windows desktop agent at real scale (>10k seats) with audio.
•Strong C/C++ (mandatory) and strong Go for the service side (mandatory).
•Comfortable building and interacting with drivers, including virtual audio devices and WASAPI/Core Audio, plus kernel-adjacent hooks.
•Real-time audio pipeline experience under a sub-300ms budget, including buffering, resampling, drift, and glitch-free capture/playback.
•Experience with high-efficiency systems end-to-end (event-driven architecture, pub/sub, WebSocket streaming) and native-layer concurrency concepts (state, race conditions, locking).

Experience:8+ yearsNative developmentDistributed systemsAI CXCustomer experience

Skills:Self-starterDebuggingProblem-solvingAdaptabilityTeam collaboration

Company Brief

TTEC Digital

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Englewood, United States

Website LinkedIn