Assistant Manager

Samsonite
Chicago
Workplace: OnsiteFull timeUSD 24 - 29 hourlyFunction: Administration & Executive AssistanceSkills: ["Leadership","Coaching","Communication","De-escalation","Time management","Integrity","Solution orientation"]

Create exceptional client experiences and drive sales as part of the Tumi retail team. The Assistant Manager meets individual and store KPI goals, coaches and develops associates through roleplay and feedback, assists with recruiting and training, and helps manage store operations like schedules, timecards, and payroll support. You’ll also ensure visual merchandising standards and maintain consistent, high-quality client service in a luxury travel and lifestyle environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Samsonite
Samsonite
2 days ago

Assistant Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Create exceptional client experiences and drive sales as part of the Tumi retail team. The Assistant Manager meets individual and store KPI goals, coaches and develops associates through roleplay and feedback, assists with recruiting and training, and helps manage store operations like schedules, timecards, and payroll support. You’ll also ensure visual merchandising standards and maintain consistent, high-quality client service in a luxury travel and lifestyle environment.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed personal sales and store baseline goals and KPI metrics, including conversion, DPT, UPT, and client data capture.
  • •Plan, prioritize, and champion change with initiative; complete assigned tasks and meet deadlines.
  • •Assist with training and development, including roleplay/coaching, monitoring progress, and supporting store associate development.
  • •Support recruiting and networking to maintain an active bench of high-caliber candidates.
  • •Assist with store schedule and timecards/payroll, maintain compliance, and ensure visual merchandising and superior client experience.

Pay and Benefits

Salary: USD 24 - 29 hourly
Perks:Paid LeavePet InsuranceEmployee DiscountEmployee AssistanceHealth InsuranceDentalVisionLife Insurance401kCommuter Benefits

Key Requirements

  • •Have passion for the TUMI lifestyle, clients, and product assortment.
  • •Have strong sales and client experience, preferably in the luxury market.
  • •Demonstrate proven success meeting sales goals and KPI metrics (conversion, DPT, UPT, client data capture).
  • •Be flexible to work nights, weekends, mornings, and holidays as needed.
  • •Use strong integrity and time management skills, and be able to lead by example.
Experience:LuxuryRetail
Skills:LeadershipCoachingCommunicationDe-escalationTime managementIntegritySolution orientation

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn