Client Relationship Consultant 2 (banker) - Bilingual Spanish & English - Clark 25th Office

U.S. Bancorp
Cleveland
Workplace: OnsiteFull timeUSD 20.25 - 24.75 hourlyFunction: Banking, Lending & CreditExperience: 3-4 yearsSkills: ["Customer service","Interpersonal skills","Relationship building","Proactive outreach","Communication"]

Build strong client relationships by engaging customers in person, by appointment, and virtually to understand banking needs and recommend deposit and loan solutions. Open consumer and business accounts, process service requests, and submit credit applications while maintaining a high-quality client experience. Use digital-first tools to educate clients on self-service products, apply bank/branch policies, and support operational excellence and accuracy.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
U.S. Bancorp
U.S. Bancorp
1 month ago

Client Relationship Consultant 2 (banker) - Bilingual Spanish & English - Clark 25th Office

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 days agoStatus: Live

Job Summary

Build strong client relationships by engaging customers in person, by appointment, and virtually to understand banking needs and recommend deposit and loan solutions. Open consumer and business accounts, process service requests, and submit credit applications while maintaining a high-quality client experience. Use digital-first tools to educate clients on self-service products, apply bank/branch policies, and support operational excellence and accuracy.
Location: Cleveland
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Engage clients through in-person, by appointment, and virtual channels to provide banking counsel aligned to their goals.
  • •Assess customer banking needs and recommend deposit and loan products and services based on individual objectives.
  • •Proactively educate clients on emerging and self-service digital products and services using a digital-first mindset.
  • •Open consumer and business accounts, complete service requests, and submit credit applications.
  • •Maintain working knowledge of consumer and business banking products and support operational excellence through accurate, consistent client experiences.

Pay and Benefits

Salary: USD 20.25 - 24.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveLife InsuranceDisability Insurance

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 3 to 4 years of job-related retail banking experience (or equivalent combination of experience and training).
  • •Ability to read, write, and speak Spanish and English at business proficiency level.
  • •Maintain National Mortgage Licensing System (NMLS) registration requirements under the S.A.F.E. Act of 2008 and Regulation Z, including passing required background/credit checks.
  • •Demonstrate proven customer service and interpersonal skills and the ability to build and foster client relationships.
Experience:3-4 yearsRetail bankingFinancial services
Skills:Customer serviceInterpersonal skillsRelationship buildingProactive outreachCommunication
Licenses:NMLS registration
Languages:SpanishEnglish

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor