Manager, Forward Deployed Engineering

Anthropic
Boston, San Francisco
Workplace: HybridFull timeUSD 320,000 - 400,000 annuallyFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Leadership","Communication","Mentoring","Strategic thinking","Problem-solving"]

Lead and scale the Forward Deployed Engineering team embedded with strategic enterprise customers to ship production AI applications, set technical and operational standards, and build repeatable patterns. You’ll hire, mentor, and manage engagements while partnering with Sales, Product, and Engineering to translate field insights into product improvements; travel 25-50% to customer sites and maintain executive-level presence.

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Anthropic
Anthropic
6 months ago

Manager, Forward Deployed Engineering

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Last checked: 51 minutes agoStatus: Live

Job Summary

Lead and scale the Forward Deployed Engineering team embedded with strategic enterprise customers to ship production AI applications, set technical and operational standards, and build repeatable patterns. You’ll hire, mentor, and manage engagements while partnering with Sales, Product, and Engineering to translate field insights into product improvements; travel 25-50% to customer sites and maintain executive-level presence.
Location: Boston, San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Hire, develop, and retain a world-class team of Forward Deployed Engineers. Set a high bar for technical talent and customer instincts.
  • •Conduct regular 1:1s, provide technical mentorship, and invest in the career growth of each team member. Create an environment where FDEs do the best work of their careers.
  • •Staff and oversee customer engagements across your team's portfolio, making resource allocation decisions that balance customer needs, team development, and business priorities.
  • •Collaborate with account teams and Engagement Managers during the pre-sales process to qualify engagements, scope work, and inform statements of work.
  • •Review technical architectures and code produced by your FDEs, ensuring the team ships high-quality, production-ready solutions that solve real customer problems.
Travel: High travel

Pay and Benefits

Salary: USD 320,000 - 400,000 annually
Perks:Paid LeaveParental LeaveEquity

Key Requirements

  • •10+ years of experience in software engineering, solutions architecture, or a technical customer-facing role such as forward deployed engineering or consulting.
  • •2+ years of people management experience within a services/post-sales/FDE organization with a track record of hiring, developing, and retaining strong engineers.
  • •Experience building organizations from 0→1, not just inheriting an existing one.
  • •Experience working directly with enterprise customers on technical implementations, including comfort navigating complex organizational dynamics.
  • •Executive presence with the ability to move fluidly between strategic conversations with senior stakeholders and hands-on debugging sessions with engineers.
Experience:Enterprise AISaaSTechnology
Education:Bachelor's
Skills:LeadershipCommunicationMentoringStrategic thinkingProblem-solving
Languages:English

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Anthropic
Develops large-scale AI systems and safety research to create reliable, steerable, and interpretable AI assistants and models for commercial and research applications.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2021
WebsiteLinkedIn