Client Development Manager (NY SOHO Flagship Store, USA)

Ferrari N.V.
United States
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Customer focused","Strategic business acumen","Analytical skills","Communication","Team player"]

Build Ferrari Lifestyle’s presence in the Soho market by managing and developing relationships with VIP clients (VICs). Drive monthly and seasonal sales and KPI goals through client acquisition, clienteling, and tailored strategies. Lead selling-culture and service expectations, provide bespoke client advice, and resolve customer issues. Support store leadership with staff training, merchandising/visual standards, register execution, and inventory/understock maintenance, while organizing high-end VIC events and experiences.

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Ferrari N.V.
Ferrari N.V.
1 month ago

Client Development Manager (NY SOHO Flagship Store, USA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Build Ferrari Lifestyle’s presence in the Soho market by managing and developing relationships with VIP clients (VICs). Drive monthly and seasonal sales and KPI goals through client acquisition, clienteling, and tailored strategies. Lead selling-culture and service expectations, provide bespoke client advice, and resolve customer issues. Support store leadership with staff training, merchandising/visual standards, register execution, and inventory/understock maintenance, while organizing high-end VIC events and experiences.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Consistently achieve or exceed monthly and seasonal individual and store sales goals
  • •Develop merchandise and product knowledge, and build a network to promote customer loyalty (especially VIC/VIP)
  • •Create and execute strategies to attract, retain, and engage high-value clients, including tracking and optimizing VIC initiative performance
  • •Lead by example with selling ceremony guidelines, provide tailor-made client advice, and resolve customer service issues quickly
  • •Support store leadership with staff training, register functions, merchandising/visual standards, and maintaining organized stock rooms

Key Requirements

  • •Minimum 5 years of retail experience, with at least 3 years in the luxury segment
  • •Experience working with international brands (plus)
  • •Strong communication skills (verbal and written) with customer-focused selling and service mindset
  • •Ability to multi-task in a dynamic, ever-changing environment while maintaining planning and organization
  • •Strong interpersonal skills and a positive service attitude as a team player
Experience:5+ yearsRetailLuxury
Education:Bachelor's
Skills:Customer focusedStrategic business acumenAnalytical skillsCommunicationTeam player

Company Brief

Ferrari N.V.
Designs, manufactures, and sells luxury sports cars and high-performance vehicles, and participates in motorsport activities. Ferrari also offers branded merchandise, licensing and customer experiences worldwide.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Maranello, Italy
Founded: 1947
WebsiteLinkedIn