ITM Supervisor; Tupelo, MS

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 3+ yearsEducation: high_schoolSkills: ["Written communication","Verbal communication","Presentation skills","Time management","Flexibility"]

Supervise a small team of virtual tellers to ensure proper staffing and accurate transaction processing during peak hours. You’ll oversee and approve teller activities as needed, monitor CTRs, SARs, and REG CC holds, and support cash balancing during machine outages. Manage service requests for software/technical issues, perform basic troubleshooting, and run monthly quality monitoring reviews to coach employees and improve performance.

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Huntington Bancshares
Huntington Bancshares
1 day ago

ITM Supervisor; Tupelo, MS

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Supervise a small team of virtual tellers to ensure proper staffing and accurate transaction processing during peak hours. You’ll oversee and approve teller activities as needed, monitor CTRs, SARs, and REG CC holds, and support cash balancing during machine outages. Manage service requests for software/technical issues, perform basic troubleshooting, and run monthly quality monitoring reviews to coach employees and improve performance.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Manage a small staff of 3–4 virtual tellers
  • •Create schedules to ensure appropriate staffing during peak hours
  • •Approve and oversee transactions as needed
  • •Monitor CTRs, SARs, and REG CC holds to ensure accuracy
  • •Coordinate service requests and support cash balancing during machine outages, including basic maintenance and monthly quality monitoring

Key Requirements

  • •High school diploma, GED, or equivalent education
  • •3+ years of customer service
  • •2+ years of teller experience
  • •1+ year in a leadership role
  • •Excellent written, verbal, presentation, and time-management skills
Experience:3+ years
Education:High School
Skills:Written communicationVerbal communicationPresentation skillsTime managementFlexibility

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn