Applied Materials

4 weeks ago

Process Support Engineer II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Reposted: first listed 1 day ago

Job Summary

Provide high-visibility on-site customer support for advanced semiconductor equipment, including installations, system diagnostics, service, and repair. Partner with customers and R&D teams to develop leading-edge semiconductor manufacturing processes. Design and run hypothesis experiments and design of experiments (DOEs), analyze results with statistics, and produce clear technical reports. Troubleshoot complex issues, perform root-cause analyses, and resolve difficult process and customer product problems while building trusted relationships.

Location: Shanghai

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Key Responsibilities

•Provide high-visibility on-site customer support through installations, system diagnoses, and service/repair of complex equipment.
•Work with customers to develop leading-edge semiconductor chip manufacturing processes.
•Create hypothesis experiments and DOEs, analyze data with statistics, and compile reports with conclusions.
•Troubleshoot complex problems, perform multiple root cause analyses, and resolve difficult process and customer product issues.
•Communicate with internal stakeholders and customers to achieve goals; serve as a liaison and resource for junior colleagues (may lead small projects).

Travel: Medium travel

Pay and Benefits

Salary: USD 86,500 - 119,000

Equity and Bonus:Equity

Key Requirements

•Bachelor’s degree in chemistry, physics, materials engineering, electrical engineering, optoelectronics, or a related field.
•4–7 years of experience in the semiconductor fab or equipment industry.
•Ability to explain sensitive technical information and communicate effectively.
•Strong interpersonal skills to build consensus among stakeholders.
•Communication proficiency in English.

Experience:4-7 yearsSemiconductor fabSemiconductor equipment

Education:Bachelor's in chemistry/physics, materials engineering, electrical engineering, optoelectronics or related field

Skills:Interpersonal skillsCommunicationConsensus buildingCustomer relationship building

Languages:English

Tech Stack:Chemical Vapor Deposition (CVD)Atomic Layer Deposition (ALD)Plasma Reactive Ion Etch (RIE)Physical Vapor Deposition (PVD)AnnealImplantDesign of experiments (DOE)Root cause analysisStatisticsTechnical reporting

Company Brief

Applied Materials

Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Applied Materials

4 weeks ago

Process Support Engineer II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Reposted: first listed 1 day ago

Job Summary

Location: Shanghai

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Key Responsibilities

•Provide high-visibility on-site customer support through installations, system diagnoses, and service/repair of complex equipment.
•Work with customers to develop leading-edge semiconductor chip manufacturing processes.
•Create hypothesis experiments and DOEs, analyze data with statistics, and compile reports with conclusions.
•Troubleshoot complex problems, perform multiple root cause analyses, and resolve difficult process and customer product issues.
•Communicate with internal stakeholders and customers to achieve goals; serve as a liaison and resource for junior colleagues (may lead small projects).

Travel: Medium travel

Pay and Benefits

Salary: USD 86,500 - 119,000

Equity and Bonus:Equity

Key Requirements

•Bachelor’s degree in chemistry, physics, materials engineering, electrical engineering, optoelectronics, or a related field.
•4–7 years of experience in the semiconductor fab or equipment industry.
•Ability to explain sensitive technical information and communicate effectively.
•Strong interpersonal skills to build consensus among stakeholders.
•Communication proficiency in English.

Experience:4-7 yearsSemiconductor fabSemiconductor equipment

Education:Bachelor's in chemistry/physics, materials engineering, electrical engineering, optoelectronics or related field

Skills:Interpersonal skillsCommunicationConsensus buildingCustomer relationship building

Languages:English

Company Brief

Applied Materials

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor