Customer Delivery Architect

Cisco
Pune, Bengaluru
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 15+ yearsEducation: bachelorsSkills: ["Leadership","Mentorship","Strategic problem-solving","Communication","Stakeholder influence"]

Serve as a trusted technical advisor to customers, leading end-to-end strategy, design, and implementation of data center and networking solutions. Translate customer business requirements into scalable architectures, align solution designs with customer goals across pre-sales and delivery, and act as the primary escalation point for complex technical problem resolution. Build reusable delivery frameworks and digital intellectual property, and mentor Cisco’s CX technical communities.

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FursaFursa
Cisco
Cisco
1 day ago

Customer Delivery Architect

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Serve as a trusted technical advisor to customers, leading end-to-end strategy, design, and implementation of data center and networking solutions. Translate customer business requirements into scalable architectures, align solution designs with customer goals across pre-sales and delivery, and act as the primary escalation point for complex technical problem resolution. Build reusable delivery frameworks and digital intellectual property, and mentor Cisco’s CX technical communities.
Location: Pune, Bengaluru
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead the strategy, design, and implementation of sophisticated data center and networking solutions that drive customer business outcomes.
  • •Own end-to-end delivery of high-impact engagements by translating customer requirements into scalable architectures.
  • •Partner with Cisco account teams, partners, and cross-functional collaborators to align solution designs with customer goals across pre-sales and delivery.
  • •Serve as the primary escalation point for sophisticated problem resolution across a broad range of technologies.
  • •Develop and share digital intellectual capital and repeatable delivery frameworks, including creation/sharing of training and digital intellectual property (e.g., scripts, software assets) and mentorship for the CX technical community.

Key Requirements

  • •BS/BE/BTech degree (or equivalent) with 15+ years of experience in a similar role.
  • •Customer-facing experience, including pre-sales and/or service delivery.
  • •Data Center–related certification such as CCIE or CCNP VCP, with a continuous learning mindset.
  • •Ability to develop high-level migration and delivery strategies and drive decisions through execution.
  • •Strong knowledge designing Data Center solutions (e.g., Nexus 2K/5K/7K/9K, VXLAN/ACI fabric architectures) and network services appliances from an integration perspective.
Experience:15+ yearsData centerNetworkingCloudHybrid cloudSDNEnterprise ITConsulting
Education:Bachelor's
Skills:LeadershipMentorshipStrategic problem-solvingCommunicationStakeholder influence
Certifications:CCIECCNP VCP
Tech Stack:CiscoNexus 2KNexus 5KNexus 7KNexus 9KVXLANSDNACISingle-Site FabricsACI MultiPodMultisite FabricPythonAnsibleTerraformCloudFormationAWSAzureGoogleVMwareKubernetes

Company Brief

Cisco
Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1984
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Glassdoor: 4.0
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