Personal Banker Associate II - Livonia

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative selling","Relationship building","Customer focus","Risk awareness","Professional communication"]

Develop customer relationships while selling a full range of retail banking products—promoting deposits, loans, and fee-based services. Use a consultative sales process and Financial Needs Assessment to build customer profiles, conduct periodic reviews, and drive cross-selling and outside sales activities. Support referrals with assigned business partners, meet production and customer-experience goals, and uphold risk, ethics, and confidentiality standards.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

Personal Banker Associate II - Livonia

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Develop customer relationships while selling a full range of retail banking products—promoting deposits, loans, and fee-based services. Use a consultative sales process and Financial Needs Assessment to build customer profiles, conduct periodic reviews, and drive cross-selling and outside sales activities. Support referrals with assigned business partners, meet production and customer-experience goals, and uphold risk, ethics, and confidentiality standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to identify customers’ current and future financial needs.
  • •Maintain in-depth knowledge of retail consumer and small business products/services and recommend appropriate solutions.
  • •Use CAMP and other approved marketing tools to reach out to customers and set appointments for periodic financial reviews.
  • •Conduct cross-selling and engage in outside sales activities, including presentations and community financial literacy events.
  • •Meet/exceed customer experience and individual/team production goals; provide guidance on sales/referral processes and answer customer questions while owning issues.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferable skills (or combination of education and experience).
  • •Experience in the financial industry preferred.
  • •Demonstrated ability to acquire new consumer/small business customers and cross-sell to established customers.
  • •Ability to demonstrate understanding of advanced math functions for analyzing credit and financial information.
  • •Requires S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS).
Experience:Financial industry
Skills:Consultative sellingRelationship buildingCustomer focusRisk awarenessProfessional communication
Certifications:S.A.F.E. Act registrationNMLS registration

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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