Account Manager, Enterprise

Braze
Austin
Workplace: OnsiteFull timeUSD 90,000 - 100,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Accountability","Teamwork","Communication","Organization","Time management","Adaptability","Executive communication","Bias toward action"]

Own and expand enterprise customer relationships for the Braze Enterprise Sales team, partnering closely with Account Executives to develop and close opportunities. Proactively analyze product usage to find white space for cross-sell and upsell, coordinate internal teams to drive feature adoption, and meet quarterly upsell and renewals targets. Bring strong SaaS/account management experience, executive-ready communication, and fluency with CRM and productivity tools, with occasional onsite travel to engage customers.

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Braze
Braze
4 months ago

Account Manager, Enterprise

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Last checked: 2 hours agoStatus: Live

Job Summary

Own and expand enterprise customer relationships for the Braze Enterprise Sales team, partnering closely with Account Executives to develop and close opportunities. Proactively analyze product usage to find white space for cross-sell and upsell, coordinate internal teams to drive feature adoption, and meet quarterly upsell and renewals targets. Bring strong SaaS/account management experience, executive-ready communication, and fluency with CRM and productivity tools, with occasional onsite travel to engage customers.
Location: Austin
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Partner with Enterprise Account Executives to ensure customers maximize value from technology and services to grow relationships.
  • •Develop and close opportunities up to $100K, working collaboratively with Account Executive leadership.
  • •Analyze customer product usage to identify white space for cross-sell and upsell opportunities and new business units.
  • •Coordinate with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities.
  • •Collaborate across Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal, and Marketing to drive feature exploration, adoption, and quarterly targets.
Travel: Low travel

Pay and Benefits

Salary: USD 90,000 - 100,000 annually
Equity and Bonus:Equity
Perks:EquityRetirementPaid LeaveHealth InsuranceDentalVisionLife InsuranceDisability InsuranceFertility BenefitsParental LeaveLearning BudgetVolunteer Week

Key Requirements

  • •3+ years of experience in Sales or Account Management, including SaaS sales, with at least half of that time in a quota-carrying role.
  • •Experience working with companies with 2,000+ employees and a track record of drive, determination, and accountability.
  • •Strong product knowledge and ability to learn a feature-rich application quickly.
  • •Excellent verbal, written, and in-person presentation skills, including presenting value propositions to executive teams.
  • •Intermediate to advanced proficiency with Google Office and MS Office Suite (Word, Excel, PowerPoint) and Keynote, plus experience with Salesforce.com CRM (or other CRMs).
Experience:3+ yearsSaaSEnterpriseMobileMarketing technologyStartup
Skills:AccountabilityTeamworkCommunicationOrganizationTime managementAdaptabilityExecutive communicationBias toward action
Languages:English
Tech Stack:Salesforce.comCRMGoogle OfficeMicrosoft WordMicrosoft ExcelMicrosoft PowerPointKeynoteMobileWebEmail

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn