Manager, Customer Success (Activation), UK
Mastercard
London
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Interpersonal skills","Leadership","Communication","Relationship management","Cross-functional collaboration"]Own end-to-end activation programs for large market commercial issuer clients by driving successful launch, expansion, and early adoption of new payment flows and products. Partner with FI Sales, Product, Services, and Account Management to operationalize activation strategies, translate client feedback into improvements, and remove barriers to growth. Lead customer engagement plans, define revenue opportunities, manage lifecycle enhancements, and identify new use cases and partner opportunities.

