Zendesk

3 months ago

SMB Account Executive (Greater China Region)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Directly drive revenue growth in the Greater China SaaS market by acquiring new SMB customers and expanding existing accounts, using data-driven prospecting and cross-selling to meet quarterly targets. Build strong relationships across client teams, collaborate cross-functionally, and articulate Zendesk value through strong business cases while maintaining a robust Salesforce-driven pipeline.

Location: Singapore

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Drive top-line revenue growth by acquiring new customers and developing strategies for account expansion.
•Manage and nurture customer relationships ensuring high satisfaction and retention levels.
•Proactively identify and pursue opportunities to cross-sell additional products and services to existing customers.
•Use data insights and adoption history to effective prospect new clients and enhance retention strategies.
•Lead competitive sales cycles and articulate compelling business cases to customers.

Key Requirements

•BA/BS degree or equivalent experience
•At least 2 years of B2B sales or solution engineering experience in SaaS with a track record of exceeding targets
•Bilingual in English and Mandarin (Cantonese a plus)
•Experience managing and expanding customer relationships at various levels
•Strong presentation, negotiation, and deal-closing skills

Experience:2+ yearsSaaSB2BSales

Education:Bachelor's

Skills:PresentationNegotiationCommunicationRelationship-buildingCustomer outreach

Languages:EnglishMandarinCantonese

Tech Stack:SalesforceClari

Company Brief

Zendesk

Provides cloud-based customer service and engagement software, including help desk, ticketing, chat, and CRM tools that enable businesses to manage customer support, self-service, and omnichannel communication at scale.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: Private Equity Backed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Zendesk

3 months ago

SMB Account Executive (Greater China Region)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Drive top-line revenue growth by acquiring new customers and developing strategies for account expansion.
•Manage and nurture customer relationships ensuring high satisfaction and retention levels.
•Proactively identify and pursue opportunities to cross-sell additional products and services to existing customers.
•Use data insights and adoption history to effective prospect new clients and enhance retention strategies.
•Lead competitive sales cycles and articulate compelling business cases to customers.

Key Requirements

•BA/BS degree or equivalent experience
•At least 2 years of B2B sales or solution engineering experience in SaaS with a track record of exceeding targets
•Bilingual in English and Mandarin (Cantonese a plus)
•Experience managing and expanding customer relationships at various levels
•Strong presentation, negotiation, and deal-closing skills

Experience:2+ yearsSaaSB2BSales

Education:Bachelor's

Skills:PresentationNegotiationCommunicationRelationship-buildingCustomer outreach

Languages:EnglishMandarinCantonese

Tech Stack:SalesforceClari

Company Brief

Zendesk

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: Private Equity Backed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 4.0

Website LinkedIn Glassdoor