3 days ago

Analyst II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Support client account opening end-to-end under direct supervision. Communicate with clients to ensure requirements are met, perform quality reviews of documentation against procedures and compliance guidelines, and meet daily deliverables. Resolve client-raised issues within established guidelines, escalate more complex problems to supervisors/experts, track SLA/KRA trends, and follow incident/regulatory breach reporting rigor. Participate in projects as needed and work toward proficiency across areas of the job.

Location: Manila

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Ensure timely and accurate opening of client accounts within established guidelines.
•Perform quality review of client documentation per procedures and compliance guidelines.
•Communicate with clients to ensure all requirements are met and deliver daily deliverables.
•Handle resolution of client-raised issues, escalating complex issues to supervisors/experts.
•Track daily deliverables (SLA/KRA) trends, follow incident/regulatory breach reporting procedures, and participate in projects as needed.

Key Requirements

•A college or university degree with at least 12 months of relevant work experience.
•Good oral and written communication skills.
•Basic functional/industry knowledge is preferred.
•Analytical and problem-solving skills.
•Working knowledge of MS-Excel.

Experience:1+ years

Education:Bachelor's

Skills:CommunicationAnalyticalProblem-solvingTeamwork

Tech Stack:MS-Excel

Company Brief

Northern Trust

Global financial services firm providing wealth management, asset servicing, asset management, and banking solutions to institutions, corporations, and affluent individuals, with a focus on custody, investment management, and technology-driven services.

Industry: Asset Management

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1889

Glassdoor: 3.9

Website LinkedIn

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Northern Trust

3 days ago

Analyst II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: Manila

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Ensure timely and accurate opening of client accounts within established guidelines.
•Perform quality review of client documentation per procedures and compliance guidelines.
•Communicate with clients to ensure all requirements are met and deliver daily deliverables.
•Handle resolution of client-raised issues, escalating complex issues to supervisors/experts.
•Track daily deliverables (SLA/KRA) trends, follow incident/regulatory breach reporting procedures, and participate in projects as needed.

Key Requirements

•A college or university degree with at least 12 months of relevant work experience.
•Good oral and written communication skills.
•Basic functional/industry knowledge is preferred.
•Analytical and problem-solving skills.
•Working knowledge of MS-Excel.

Experience:1+ years

Education:Bachelor's

Skills:CommunicationAnalyticalProblem-solvingTeamwork

Tech Stack:MS-Excel

Company Brief

Northern Trust

Industry: Asset Management

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1889

Glassdoor: 3.9

Website LinkedIn