Customer Success Advisor, AEC - French Speaking

Autodesk
Montreal, Denver
Full timeUSD 72,000 - 128,260 annuallyFunction: Customer Success & Account ManagementExperience: 4-7 yearsSkills: ["Proactive outreach","Curiosity","Consultative skills","Cross-functional collaboration","Customer-focused","Relationship building"]

Build strong customer relationships and proactively engage accounts to align Autodesk product capabilities with customer objectives. Establish and execute advanced onboarding and adoption strategies to increase value and product usage, and identify at-risk accounts to remove risk and realign to success. Partner cross-functionally with Sales, Channel Partners, Support, and Services to drive customer milestones and deliver a high-quality experience that deepens satisfaction, loyalty, and expansion opportunities.

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Autodesk
Autodesk
1 day ago

Customer Success Advisor, AEC - French Speaking

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Last checked: 7 hours agoStatus: Live

Job Summary

Build strong customer relationships and proactively engage accounts to align Autodesk product capabilities with customer objectives. Establish and execute advanced onboarding and adoption strategies to increase value and product usage, and identify at-risk accounts to remove risk and realign to success. Partner cross-functionally with Sales, Channel Partners, Support, and Services to drive customer milestones and deliver a high-quality experience that deepens satisfaction, loyalty, and expansion opportunities.
Location: Montreal, Denver
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build strong customer relationships through proactive outreach and engagement to align product capabilities with customer objectives
  • •Establish and execute advanced onboarding and adoption strategies to increase customer value and product usage
  • •Identify and engage at-risk accounts using discovery and consultative skills to remove risk and realign to success
  • •Collaborate cross-functionally with Sales, Channel Partners, Support, and Services to drive customer milestones
  • •Uncover and act on opportunities to expand the customer relationship through value discovery and strategic conversations

Pay and Benefits

Salary: USD 72,000 - 128,260 annually

Key Requirements

  • •4–7 years of experience in Customer Success, Account Management, or a related customer-facing role
  • •Proven ability to work independently while driving measurable impact
  • •Experience navigating complex cross-functional collaboration with internal and external stakeholders
  • •Proficiency in Salesforce or similar CRM systems
  • •Experience with SaaS, cloud-based software, or subscription business models
Experience:4-7 yearsSaaSCloud-based softwareSubscription business models
Skills:Proactive outreachCuriosityConsultative skillsCross-functional collaborationCustomer-focusedRelationship building
Languages:FrenchEnglish
Tech Stack:SalesforceCRMSaaSCloud-based softwareSubscription business models

Company Brief

Autodesk
Provides design and engineering software for architecture, construction, manufacturing, media, and entertainment industries, offering CAD, BIM, and 3D modeling tools to enable product and infrastructure design workflows.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Rafael, United States
Founded: 1982
Glassdoor
Glassdoor: 3.9
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