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1 month ago

Teammanager Zorg- en Inkomensdesk

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Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Lead a 10–12 person team in Health National, overseeing account management and client support for SMEs and Mid Corporate. Drive performance, set annual targets, standardize processes with LEAN principles, and collaborate cross-functionally (including Krakau) to improve service quality, throughput, and overall customer experience in a hybrid Rotterdam-based role.

Location: Rotterdam

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Lead a team of 10–12 internal consultants and be ultimately responsible for performance, development and team dynamics.
•Develop and execute the annual plan, translating strategic goals into concrete team and individual targets, including commercial and portfolio objectives.
•Ensure high service quality and predictable lead times so clients and account management can rely on consistent service delivery.
•Continuously improve and standardize work processes and align closely with account management across departments and Krakau.
•Collaborate with other team managers and Krakau; take the lead on complex client or quality issues.

Pay and Benefits

Salary: EUR 4,000 - 5,500 monthly

Perks:HybridPensionAnnual BonusWellness Stipend

Key Requirements

•Strong leadership, coaching and development skills with experience in managing a focused team and driving performance.
•In-depth knowledge of income-related issues such as incapacity/absence (verzuim/WIA/AO); knowledge of health insurance is highly desirable.
•Commercial and results-driven leadership with ability to prioritize Margin, Growth and Targets.
•Ability to improve quality, service delivery and stakeholder management; experience with LEAN principles.
•Proven collaboration with cross-functional teams and external units (e.g., Krakau) to drive end-to-end process improvements.

Experience:HealthcareHealth insuranceLEANLeadershipTeam management

Skills:LeadershipCoachingCommunicationProblem-solvingStakeholder management

Languages:DutchEnglish

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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