Field Service Supervisor

Honeywell
Miami
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: certificationSkills: ["Leadership","Communication","Stakeholder collaboration","Customer service","Operational improvement","Mentoring"]

Lead and supervise a Field Service team to deliver customer service and drive performance. Collaborate closely with an account manager to support market penetration, team deployment, and sales growth, while liaising across stakeholders to prevent and resolve customer issues and uncover revenue opportunities. Own operational reporting by collecting, reconciling, and sharing metrics with the SFSS and customer liaison, and continuously improve service delivery through mentoring, training, and operational improvements.

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Honeywell
Honeywell
3 days ago

Field Service Supervisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Lead and supervise a Field Service team to deliver customer service and drive performance. Collaborate closely with an account manager to support market penetration, team deployment, and sales growth, while liaising across stakeholders to prevent and resolve customer issues and uncover revenue opportunities. Own operational reporting by collecting, reconciling, and sharing metrics with the SFSS and customer liaison, and continuously improve service delivery through mentoring, training, and operational improvements.
Location: Miami
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Manager level

Key Responsibilities

  • •Supervise team activities and performance while maintaining hands-on delivery.
  • •Develop team members and define expectations communicated to stakeholders.
  • •Identify operational improvement opportunities tied to performance and business growth.
  • •Assign and supervise service, spot, and project work.
  • •Collect, reconcile, and report operational metrics to the SFSS and the customer liaison.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife Insurance401kLong-term DisabilityEapParental LeavePaid LeavePaid Holidays

Key Requirements

  • •3+ years of contract or project experience with financial oversight.
  • •3+ years of experience leading and developing a team.
  • •Ability to operate independently and collaborate with key stakeholders.
  • •Excellent communication skills with customers and with leadership and peers.
  • •Technical certificate in electrical, controls, or IT related field, or 5 years of experience working in HVAC, fire alarm and/or security systems domain.
Education:Certification / Diploma
Skills:LeadershipCommunicationStakeholder collaborationCustomer serviceOperational improvementMentoring

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
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Glassdoor: 3.8
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