Sr AI Engineer I - Agentic- Travel & Lifestyle Services Technology

American Express
Phoenix
Workplace: HybridFull timeUSD 123,000 - 215,250 annuallyFunction: Data Science & Machine LearningSkills: ["Ownership","Technical judgment","Product mindset","Customer orientation","Comfort with ambiguity"]

Build and ship production-grade agentic AI systems for travel and lifestyle experiences, turning ambiguous problems into reliable features used by real customers and driven by real financial data. You’ll design LLM-powered capabilities, implement RAG pipelines with auditability and safety, contribute to shared agentic AI infrastructure, and own reliability, latency, cost, and failure modes in a regulated environment.

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FursaFursa
American Express
American Express
1 day ago

Sr AI Engineer I - Agentic- Travel & Lifestyle Services Technology

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Build and ship production-grade agentic AI systems for travel and lifestyle experiences, turning ambiguous problems into reliable features used by real customers and driven by real financial data. You’ll design LLM-powered capabilities, implement RAG pipelines with auditability and safety, contribute to shared agentic AI infrastructure, and own reliability, latency, cost, and failure modes in a regulated environment.
Location: Phoenix
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Mid level

Key Responsibilities

  • •Design, build, and ship LLM-powered and agentic product features that help customers manage their finances.
  • •Build agentic AI systems that reason over context, invoke tools, take actions, and recover gracefully from failure.
  • •Architect and implement production-grade RAG pipelines over sensitive financial data with correctness, auditability, and safety requirements.
  • •Contribute to shared AI infrastructure including LLM services, agent orchestration frameworks, and evaluation/monitoring tooling.
  • •Own systems in production, including reliability, latency, cost, and failure modes, partnering with product and design teams.

Pay and Benefits

Salary: USD 123,000 - 215,250 annually

Key Requirements

  • •5+ years of software engineering experience with meaningful production experience with LLMs or applied ML systems.
  • •Track record shipping AI-powered or agentic systems that real users depend on.
  • •Strong fundamentals across backend systems, APIs, data pipelines, and cloud infrastructure.
  • •Hands-on experience with modern LLM tooling and agentic patterns/architectures.
  • •Employment eligibility to work in the United States without visa sponsorship (company will not pursue visa sponsorship).
Experience:FintechRegulated industriesOpen sourceDeveloper tooling
Skills:OwnershipTechnical judgmentProduct mindsetCustomer orientationComfort with ambiguity
Tech Stack:PythonGoTypeScriptAWSGCPKubernetesRESTGRPCKafkaLLMsRAGVector storageEvaluationMonitoringAgent orchestration frameworksEvent-driven architectures

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn