Remote WFH Experienced Chat Support Advisor

Qureos
Chicago
Workplace: RemoteFull timeFunction: Customer Support (Service Desk)Skills: ["Communication","Multitasking","Self-motivation","Discipline","Independent work"]

Serve as the primary point of contact for online clients, answering inbound questions through live chat and providing accurate information about residential property listings and processes. Qualify leads by understanding client needs, schedule viewings with real estate agents, and maintain organized client records in the CRM. Collaborate with agents to hand over qualified leads smoothly while upholding professional standards and a positive customer experience.

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FursaFursa
Qureos
Qureos
3 weeks ago

Remote WFH Experienced Chat Support Advisor

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Serve as the primary point of contact for online clients, answering inbound questions through live chat and providing accurate information about residential property listings and processes. Qualify leads by understanding client needs, schedule viewings with real estate agents, and maintain organized client records in the CRM. Collaborate with agents to hand over qualified leads smoothly while upholding professional standards and a positive customer experience.
Location: Chicago
Workplace: Remote
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Respond promptly and professionally to inbound client enquiries via live chat.
  • •Provide accurate information about property listings, services, and general real estate processes.
  • •Qualify leads by asking questions to understand client needs and motivations.
  • •Schedule property viewings and consultations between clients and real estate agents.
  • •Maintain precise client interaction records in the CRM and collaborate on handover of qualified leads.

Pay and Benefits

Perks:Remote Work

Key Requirements

  • •Proven experience in chat support, online customer service, or a similar digital communications role.
  • •Exceptional written communication skills in English with strong grammar, spelling, and punctuation.
  • •Strong typing skills focused on speed and accuracy.
  • •Ability to multitask and manage multiple chat conversations simultaneously.
  • •Proficiency with CRM software and other digital communication tools (real estate experience is advantageous).
Experience:Real estate
Skills:CommunicationMultitaskingSelf-motivationDisciplineIndependent work
Languages:English
Tech Stack:CRMLive chat

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn