Associate Account Manager (Warsaw)

Fresha
Warsaw
Workplace: OnsiteFull timePLN 9,000 - 12,000Function: Customer Success & Account ManagementSkills: ["Relationship building","Consultative communication","Proactive mindset","Collaboration","Commercial focus"]

Own relationships with Fresha’s partners in the Poland market, onboarding them to Fresha Pay and platform features and driving commercial growth. Manage a portfolio with consultative support tailored to each partner’s needs, helping convert accounts to native payments and premium capabilities. Partner with Sales, Data Migration, and Product to deliver a seamless partner experience, using insights to improve how Fresha supports businesses. Polish fluency is essential, with international English communication.

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FursaFursa
Fresha
Fresha
1 day ago

Associate Account Manager (Warsaw)

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Last checked: 4 hours agoStatus: Live

Job Summary

Own relationships with Fresha’s partners in the Poland market, onboarding them to Fresha Pay and platform features and driving commercial growth. Manage a portfolio with consultative support tailored to each partner’s needs, helping convert accounts to native payments and premium capabilities. Partner with Sales, Data Migration, and Product to deliver a seamless partner experience, using insights to improve how Fresha supports businesses. Polish fluency is essential, with international English communication.
Location: Warsaw
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Onboard partners to Fresha and Fresha Pay features, ensuring they get value from the platform from day one.
  • •Optimise partner profiles and revenue strategies to increase monetisation and drive business growth.
  • •Educate and convert partner accounts onto Fresha’s native payment processing solutions and premium platform features.
  • •Manage a portfolio of partners with tailored, consultative support to identify opportunities for growth.
  • •Collaborate with Sales, Data Migration, and Product teams to deliver a seamless experience and continuously improve partner support.

Pay and Benefits

Salary: PLN 9,000 - 12,000
Perks:Health InsuranceGym Membership

Key Requirements

  • •Experience in an Account Management or similar partner-facing role, building strong partner relationships and driving commercial growth.
  • •Fluency in Polish is essential.
  • •A proactive, growth-minded approach with a genuine appetite for learning and continuous development.
  • •Preferred experience in outbound calling or sales, with a consultative and value-driven approach.
  • •A genuine interest in the beauty, wellness and self-care space.
Experience:BeautyWellnessSelf-care
Skills:Relationship buildingConsultative communicationProactive mindsetCollaborationCommercial focus
Languages:PolishEnglish

Company Brief

Fresha
Fresha operates a global bookings and business management platform for salons, spas and beauty professionals, offering appointment scheduling, point-of-sale, payments, marketing tools and a consumer marketplace to connect clients with local services.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: London, United Kingdom
Founded: 2015
WebsiteLinkedIn