Customer Engineer III-DDP

Applied Materials
China
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 4-7 yearsEducation: associatesSkills: ["Communication","Troubleshooting","Customer collaboration","Mentoring","Attention to safety"]

Serve as the direct customer liaison to install, maintain, and upgrade semiconductor/display equipment. Use basic diagnostic techniques and digital analytics to troubleshoot issues, and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate closely with customers to ensure smooth operations, communicate technical needs, and support continuous uptime. You’ll also train and mentor junior Customer Engineers.

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FursaFursa
Applied Materials
Applied Materials
1 week ago

Customer Engineer III-DDP

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Serve as the direct customer liaison to install, maintain, and upgrade semiconductor/display equipment. Use basic diagnostic techniques and digital analytics to troubleshoot issues, and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate closely with customers to ensure smooth operations, communicate technical needs, and support continuous uptime. You’ll also train and mentor junior Customer Engineers.
Location: China
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment
  • •Apply basic diagnostic techniques (with assistance) to assess and address equipment technical issues
  • •Collaborate with Senior Field Service Engineers and/or customers to understand roadmaps, process flows, and requirements
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
  • •Coordinate and communicate directly with customers; train and mentor junior Field Service Engineers
Travel: Medium travel

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or trade certification
  • •4–7 years of work experience in the semiconductor industry or other equipment support industry
  • •Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
  • •Strong knowledge of hand tools and appropriate usage, including digital multimeters
  • •Basic knowledge of Microsoft Excel, Word, and PowerPoint and effective written and verbal communication skills
Experience:4-7 yearsSemiconductorEquipment support
Education:Associate's
Skills:CommunicationTroubleshootingCustomer collaborationMentoringAttention to safety
Licenses:Driver’s license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimetersDigital analytics

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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