Sr. Quality Analyst

Fortinet
Burnaby, Sunnyvale
Workplace: OnsiteFull time100,000 - 120,000 annuallyFunction: Quality & Regulatory (Non-Software)Experience: 10+ yearsEducation: mastersSkills: ["Root cause analysis","Analytical skills","Attention to detail","Communication","Teamwork"]

Analyze and improve product quality data across the lifecycle (NPI through after-sale), collecting HW/SW metrics, monitoring trends, and reporting status to executive teams. Drive root-cause analysis for quality issues, define corrective actions, and initiate quality improvement initiatives. Partner with Technical Support, product design teams, and offshore OEM partners to resolve escalated failures, while enhancing tools and ensuring ISO 9001 compliance through audit activities.

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FursaFursa
Fortinet
Fortinet
11 months ago

Sr. Quality Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Analyze and improve product quality data across the lifecycle (NPI through after-sale), collecting HW/SW metrics, monitoring trends, and reporting status to executive teams. Drive root-cause analysis for quality issues, define corrective actions, and initiate quality improvement initiatives. Partner with Technical Support, product design teams, and offshore OEM partners to resolve escalated failures, while enhancing tools and ensuring ISO 9001 compliance through audit activities.
Location: Burnaby, Sunnyvale
Workplace: Onsite
Employment Type: Full time
Job Function: Quality & Regulatory (Non-Software)
Seniority: Mid level

Key Responsibilities

  • •Collect, maintain, and analyze product quality data (HW & SW) across lifecycle stages (NPI, PQC, IQC, RMA) to identify failure modes.
  • •Build and maintain quality metrics dashboards, monitor trends, adjust metrics as needed, and report weekly quality status to executive teams.
  • •Investigate quality issues via root cause analysis, define goals, and drive corrective actions or quality initiatives.
  • •Support Technical Support for field-escalated product quality issues and provide quality improvement feedback to product design teams.
  • •Contribute to quality management system/process improvement, participate in annual internal/external audit events, and ensure ISO 9001 compliance.

Pay and Benefits

Salary: 100,000 - 120,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionRrspLife InsuranceDisability InsurancePaid Leave

Key Requirements

  • •10+ years of professional experience in IT, Telecommunication, or related industry with quality control, quality data analysis, and process/quality improvement.
  • •Strong analytical skills, including hands-on experience creating quality metrics and analyzing process performance.
  • •Proven experience identifying product failure modes and conducting root cause analysis.
  • •Experience building or supporting quality management system processes and participating in ISO audits to ensure ISO 9001 compliance.
  • •Bachelor or Master degree in Computer Science, Engineering, or a relevant technical field (or equivalent work experience).
Experience:10+ yearsITTelecommunicationsQuality control
Education:Master's in Computer Science, Engineering
Skills:Root cause analysisAnalytical skillsAttention to detailCommunicationTeamwork

Company Brief

Fortinet
Provides enterprise cybersecurity solutions including data protection, cloud security, network security, and user and entity behavior analytics to help organizations prevent insider threats, secure cloud and on-premises environments, and enforce data loss prevention policies.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Austin, United States
Founded: 1994
WebsiteLinkedIn