Technical Account Manager

Scale Army
Cairo, Santiago, Ecuador, Mexico City, Buenos Aires, Addis Ababa, Cape Town, Bogotá, Brasília, Panama, Lima, Santo Domingo, Nairobi, San Jose, Egypt, Chile, Mexico, Argentina, Honduras, Ethiopia, South Africa, Jamaica, Colombia, Brazil, Peru, Dominican Republic, Kenya, Costa Rica
Workplace: RemoteFull timeUSD 1,500 - 3,000 monthlyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Relationship management","Communication","Commercial mindset","Operational thinking","Organizational skills"]

Own and grow a portfolio of client relationships while driving successful hiring outcomes across technical searches (engineering, AI, and specialized technical roles). Lead scoping and intake conversations, monitor search and placement progress, and manage communication through offer, closing, and onboarding. Drive retention and account expansion through upsells, renewals, forecasting, and proactive risk management, acting as the escalation point for complex client situations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Scale Army
Scale Army
1 month ago

Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Own and grow a portfolio of client relationships while driving successful hiring outcomes across technical searches (engineering, AI, and specialized technical roles). Lead scoping and intake conversations, monitor search and placement progress, and manage communication through offer, closing, and onboarding. Drive retention and account expansion through upsells, renewals, forecasting, and proactive risk management, acting as the escalation point for complex client situations.
Location: Cairo, Santiago, Ecuador, Mexico City, Buenos Aires, Addis Ababa, Cape Town, Bogotá, Brasília, Panama, Lima, Santo Domingo, Nairobi, San Jose, Egypt, Chile, Mexico, Argentina, Honduras, Ethiopia, South Africa, Jamaica, Colombia, Brazil, Peru, Dominican Republic, Kenya, Costa Rica
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Oversee hiring activity across accounts to ensure successful placements and strong delivery
  • •Lead scoping and intake conversations (and assist sales calls) to translate technical requirements into search criteria
  • •Drive account growth through upsells, additional technical hiring opportunities, and renewals
  • •Maintain client relationships by identifying risks early and proactively managing satisfaction
  • •Serve as a trusted advisor through check-ins/business reviews and act as an escalation point for complex client situations

Pay and Benefits

Salary: USD 1,500 - 3,000 monthly

Key Requirements

  • •5+ years in technical staffing, technical recruiting, client partnership, or agency environments placing engineering/technical talent
  • •Experience running or assisting scoping, intake, and/or sales calls that define technical requirements and support new business
  • •Experience managing multiple technical client accounts simultaneously
  • •Strong placement and client retention track record across technical roles
  • •Commercial mindset to grow accounts through upsells and expansion
Experience:5+ yearsTechnical staffingTechnical recruitingAI hiringAgencyClient partnership
Skills:Relationship managementCommunicationCommercial mindsetOperational thinkingOrganizational skills
Languages:English

Company Brief

Scale Army
Scale Army is a growth marketing agency that helps startups and SMBs scale through performance marketing, paid media, and data-driven customer acquisition strategies tailored to drive revenue and growth.
Industry: Professional Services
Company Size: Small (11 to 50 employees)
Growth: Established Company
Funding: Bootstrapped
Website