Business Strategy Director - Services

Salesforce
Illinois, Florida, Massachusetts, Texas, North Carolina, Georgia
Workplace: RemoteFull timeUSD 197,300 - 315,700 annuallyFunction: Strategy & Corporate DevelopmentSkills: ["Customer-centric","Collaboration","Cross-functional leadership","Executive communication","Influence"]

Lead complex, transformational business strategy engagements for enterprise customers within Experience Services. Partner with C-level stakeholders to define visions, metrics, and multi-year roadmaps, perform assessments and workshops, and translate research into actionable operating model and value-realization plans. Support sales and delivery cycles by shaping scope, proposals, and executive narratives, while using Salesforce and AI capabilities to uncover future opportunities and drive adoption through influence.

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FursaFursa
Salesforce
Salesforce
2 days ago

Business Strategy Director - Services

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Lead complex, transformational business strategy engagements for enterprise customers within Experience Services. Partner with C-level stakeholders to define visions, metrics, and multi-year roadmaps, perform assessments and workshops, and translate research into actionable operating model and value-realization plans. Support sales and delivery cycles by shaping scope, proposals, and executive narratives, while using Salesforce and AI capabilities to uncover future opportunities and drive adoption through influence.
Location: Illinois, Florida, Massachusetts, Texas, North Carolina, Georgia
Workplace: Remote
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Director level

Key Responsibilities

  • •Provide business strategy subject matter expertise for Salesforce products and services across sales and delivery cycles.
  • •Conduct assessments and facilitate workshops to develop future-state operating models and business visions for customers.
  • •Perform customer, industry, and end-user research to identify needs and experience-led business opportunities.
  • •Develop multi-year strategic roadmaps and prioritize investments to support business objectives and value realization.
  • •Independently drive engagement strategy and quality as the strategy resource on an account, partnering with delivery, sales, and architecture leads without formal management accountability.

Pay and Benefits

Salary: USD 197,300 - 315,700 annually
Perks:Health InsuranceDentalVisionPaid Parental401k

Key Requirements

  • •10+ years consulting in enterprise-level technology transformation programs as a senior individual contributor on C-level engagements.
  • •Deep expertise in Consumer Goods Retail Execution (REX), including unifying in-store execution with online/digital into an omni-channel strategy.
  • •Familiarity with Salesforce's Consumer Goods Cloud and experience with Salesforce product knowledge and solution design.
  • •Thought leadership and/or experience across cycle planning/territory design, retail execution management, store audits, order capture & management, merchandising, promotion/rebate management, and route-to-market execution strategies.
  • •Strong ability to pitch to C-suite executives and to analyze and synthesize information when data may be absent or ambiguous.
Experience:Enterprise consultingTechnology transformationConsumer Goods RetailFortune 500
Skills:Customer-centricCollaborationCross-functional leadershipExecutive communicationInfluence
Tech Stack:SalesforceAgentforceConsumer Goods CloudAIImage recognitionAR/VR

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
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Glassdoor: 4.1
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