Account Manager | Enterprise

Ramp
New York, San Francisco, California, United States
Workplace: RemoteFull timeUSD 213,000 - 325,600 annuallyFunction: Customer Success & Account ManagementExperience: 7+ yearsSkills: ["Communication","Relationship-building","Negotiation","Presentation"]

Enterprise Account Manager responsible for overseeing a portfolio of 60–70 enterprise customers (500+ employees), driving retention, expansion, and adoption across Ramp’s product suite. You’ll engage senior stakeholders up to C-suite, manage renewals and upsell opportunities, and collaborate cross-functionally to deliver value and scalable account plans in a fintech/B2B SaaS environment.

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Ramp
Ramp
9 months ago

Account Manager | Enterprise

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Last checked: 7 hours agoStatus: Live

Job Summary

Enterprise Account Manager responsible for overseeing a portfolio of 60–70 enterprise customers (500+ employees), driving retention, expansion, and adoption across Ramp’s product suite. You’ll engage senior stakeholders up to C-suite, manage renewals and upsell opportunities, and collaborate cross-functionally to deliver value and scalable account plans in a fintech/B2B SaaS environment.
Location: New York, San Francisco, California, United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Own a portfolio of ~60–70 Enterprise customers, with clear responsibility for retention, expansion, and ongoing account health
  • •Lead customer conversations across all seniority levels, including operators, finance leadership, and C-suite executives, to ensure alignment and drive strong business outcomes
  • •Manage renewals and growth opportunities end-to-end, from identifying the need to solution design, positioning, and negotiation
  • •Drive adoption and usage by helping customers understand new features, optimize workflows, and fully leverage Ramp’s platform
  • •Create and execute scalable account plans, highlighting areas of risk, opportunity, and long-term strategy
Travel: Low travel

Pay and Benefits

Salary: USD 213,000 - 325,600 annually
Perks:Health Insurance401kRemote WorkPaid LeaveParental Leave

Key Requirements

  • •7+ years of experience in Account Management, Customer Success, or a similar revenue-focused role
  • •Experience managing Enterprise or large Mid-Market accounts (500+ employees), ideally in a scaled book model
  • •Strong familiarity with Fintech, Payments, Finance/Accounting, or B2B SaaS
  • •Demonstrated ability to negotiate and close renewals and upsell opportunities
  • •Comfortable explaining product workflows, integrations, and technical requirements to both financial and technical stakeholders
Experience:7+ yearsFintechPaymentsB2B SaaS
Skills:CommunicationRelationship-buildingNegotiationPresentation
Tech Stack:FintechB2B SaaS

Company Brief

Ramp
Provides an AI-enabled finance operations platform offering corporate cards, expense management, bill payments, procurement, travel, treasury, and automated accounting to help finance teams save time and money.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: New York, United States
Founded: 2019
Glassdoor
Glassdoor: 4.2
WebsiteLinkedInGlassdoor