Product Manager, Voice

Sierra
San Francisco
Workplace: OnsiteFull timeUSD 230,000 - 390,000 annuallyFunction: Product ManagementExperience: 3+ yearsSkills: ["Communication","Collaboration","Problem-solving"]

Product Manager for Voice leads the design and delivery of real-time, human-quality AI conversations. You will define the voice interaction model, build reliable streaming systems, own the voice stack with ASR/TTs/LLMs, measure performance, and translate real-world usage into product direction across telephony and live production environments.

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FursaFursa
Sierra
Sierra
5 months ago

Product Manager, Voice

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Product Manager for Voice leads the design and delivery of real-time, human-quality AI conversations. You will define the voice interaction model, build reliable streaming systems, own the voice stack with ASR/TTs/LLMs, measure performance, and translate real-world usage into product direction across telephony and live production environments.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Product Management

Key Responsibilities

  • •Define the voice interaction model and how agents handle real-time conversations, including turn-taking, interruptions, latency, tone, and recovery from errors.
  • •Build reliable real-time systems by working with engineering on streaming architectures, latency budgets, and failure handling to ensure fast and consistent production responses.
  • •Own the voice stack experience by coordinating across ASR, TTS, LLMs, and telephony integrations and making decisions on model choices and orchestration.
  • •Make voice measurable and improvable by defining evaluation metrics (latency, interruption handling, resolution rate, conversation quality) and building feedback loops.
  • •Translate real-world usage into product direction by engaging with customers deploying voice agents and turning edge cases into product improvements.

Pay and Benefits

Salary: USD 230,000 - 390,000 annually
Equity and Bonus:Equity
Perks:Paid LeaveHealth InsuranceDentalVisionRetirementParental LeaveEquity

Key Requirements

  • •3+ years of product management experience, with meaningful exposure to real-time systems, voice, or AI products
  • •Experience shipping voice or real-time products - you understand the constraints of latency, streaming systems, and user expectations in synchronous interactions
  • •Strong technical depth - ability to engage deeply with engineers on system design (e.g., speech pipelines, streaming infra, telephony systems, reliability tradeoffs)
  • •Experience working with AI systems - familiarity with LLMs, speech-to-text, or text-to-speech systems and their limitations in production environments
  • •Track record of 0→1 product development - comfortable operating in ambiguous spaces and iterating quickly to reach product-market fit
Experience:3+ yearsAIVoiceReal-time systems
Skills:CommunicationCollaborationProblem-solving
Tech Stack:ASRTTSLLMsTelephonySpeech pipelinesStreaming

Company Brief

Sierra
Develops advanced AI agents and tools focused on building autonomous, generalist machine learning systems to assist developers and enterprises in automating complex workflows, decision-making, and application-level tasks.
Industry: AI & Machine Learning
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